Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
In 2012, I purchased two iPads WI-F1 16GB BLACK-USA
In 2012, I purchased two iPads WI-F1 16GB BLACK-USA indicated on the receipt I have in hand. Serial Number DMRJ1NWXDJ8T is on the receipt for my wife's iPad. There is an Activation Lock on the device.… read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
113 satisfied customers
I have my password changed. When I turn on my ipad pro, it
I have my password ***** When I turn on my ipad pro, it comes to the screen that asks for my passcode. When I type in my password, there are not enough spaces on the screen to handle the password. Thi… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an applie ipad that I updated ago and it wanted me to
I have an applie ipad that I updated long ago and it wanted me to sign back in. I forgot my password ***** now I can't do anything. This was some time ago and I purchased a new ipad because store said… read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor's Degree
2 satisfied customers
I bought iPad 2 for my dad who lives in Moscow, Russia. He
I bought iPad 2 for my dad who lives in Moscow, Russia. He is 84 years old . I decided to prepare everything so he can use it right away. Since I set up IPHONE for him I wrote down his email and passw… read more
Richard
Richard
Apple Software Engineer
48,335 satisfied customers
I bought an ipad pro. fumbling around trying to set it up. I
Hi I bought an ipad pro. fumbling around trying to set it up. I have an account and forgot the password. tried too many times now its says I have to wait 11 days for account recovery. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My email address is my password is Harley1951 my ipad was
My email address is***@******.*** my password ***** ***** my ipad was burn up in my house fire ware I lost every thing so I bought this phone and I thought I could put my email in but I am told they c… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
130 satisfied customers
Just bought new apple ipad and messed up password and it
Just bought new apple ipad and messed up password ***** it wont let me in to fix it. … read more
Jon
Jon
Bachelors Degree
783 satisfied customers
I can't get setup with id. IPad Pro 2015. Just bought
Just received iPad and trying to setup up and purchase apps… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
130 satisfied customers
I just bought a new iPad. I have had 3 devices with the same
i have had 3 devices with the same Apple ID. Also the same iCloud account & password ***** all three. I replaced the old iPad with a new one. After the iCloud-based setup I cannot access the Apps store or iTunes. It demands a password ***** an old email address I no longer use. I can't get into get apps or music. Totally stuck. … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I am locked out of my new iPad Pro 10.5 after muffing my
I am locked out of my new iPad Pro 10.5 after muffing my passwords. It is actually my thumb print … read more
Donna French
Donna French
Bachelor of Science
54 satisfied customers
I bought an IPad Pro...trying to set up...I have IPad
I bought an IPad Pro...trying to set up...I have IPad Air...can't remember the password ***** set up … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
My IPad will not hook up with the wyfi network. Up in the
My IPad will not hook up with the wyfi network. Up in the left top corner it says "no service " with the wyfi symbol but my wyfi setting say that I am connected. … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I'm terrible at typing, lol I got a new iPad Pro for Xmas,
I'm terrible at typing, lol I got a new iPad Pro for Xmas, I've got a new email address but in attempting to reset the id and password ***** new pro won't allow it? I forgot my old password ***** the … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I just bought an iPad Pro and I am setting it up using the
Hi Pearl. I just bought an iPad Pro and I am setting it up using the iCloud restoral method. The screen has been on Enter Passcode for at least 15 minutes. The little wheel in the top right corner is … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I cannot get into my iPad Pro I just bought. At setup I got
I cannot get into my iPad Pro I just bought. At setup I got the fingerprint I'd so I could sign on. When I put on my iPad today it wants 2 way to get in. I forgot my password ***** How can I get back … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
92 satisfied customers
I bought an ipad mini and when I went to set it up its
I bought an ipad mini and when I went to set it up its saying that I need to put in the apple id and password ***** the other owner. I bought it at a swap meet and can't find the last owner. Is there … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just bought an iPad Mini and am having trouble setting it
Mike: Good morning. I just bought an iPad Mini and am having trouble setting it up, based on my dearth of knowledge. What the hell is an Apple ID, which also requires a password? … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
Today I bought an Ipad mini. In running the set up, it would
Today I bought an Ipad mini. In running the set up, it would not accept my email address which as follows, [email protected] It said that this was not my address. A very long time ago I did have a differ… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x