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My ipad pro (new) is stuck on “ updating iCloud settings”. I…

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My ipad pro (new) is...
My ipad pro (new) is stuck on “ updating iCloud settings”. I have a ton of photos and documents on my older iPad. How long will it take for this to update ?
Submitted: 7 months ago.Category: Mac
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Answered in 1 minute by:
11/30/2017
Mac Support Specialist: Vinod Menon, Support Specialist replied 7 months ago
Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 3,019
Experience: worked as a Tech support Associate for Apple products
Verified
Hi
How long has it been stuck on the update?
Thank you
Vinod
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Customer reply replied 7 months ago
For around 30 minutes now
Mac Support Specialist: Vinod Menon, Support Specialist replied 7 months ago
Thank you. Let’s wait for another half hour. If it is still stuck, try a simple reset by holding down the power button and home button together until you see an Apple logo.
Let me know if that helps.
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Customer reply replied 7 months ago
I already paid $30 via PayPal.
Customer reply replied 7 months ago
I do not want to pay an additional $39
Mac Support Specialist: Vinod Menon, Support Specialist replied 7 months ago
It is a system generated message. No need to pay for it.
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Customer reply replied 7 months ago
It says I have to pay another $39. So I don’t know what to do next .
Customer reply replied 7 months ago
8220; it is a system generated message” sounds very fishy to me.
Mac Support Specialist: Vinod Menon, Support Specialist replied 7 months ago
Don’t you have an option to cancel?
It is like an additional feature - for a phone support, remote support etc.
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Customer reply replied 7 months ago
I’ll wait a couple of hours. Then I may do what you said, or call Apple.
Mac Support Specialist: Vinod Menon, Support Specialist replied 7 months ago
The reset should fix it if it is stuck. Anyway, let me know.
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Customer reply replied 7 months ago
It said just $5.00, then I got charged $30.
I should get a rebate of $25 credited to my PayPal account .
Mac Support Specialist: Vinod Menon, Support Specialist replied 7 months ago
I am only an expert in this site. You may need to call our customer support team to find about the cost of a question please. Let me try finding the number for you
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Mac Support Specialist: Vinod Menon, Support Specialist replied 7 months ago
1800(###) ###-####
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