Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

It says that I enable two-Factor Authentication, I really…

Customer Question
It says that I...

It says that I enable two-Factor Authentication, I really don't want to have it, so what should I do?

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I-phone 6s

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

It's been couple weeks and i tried to reset my Apple ID, but didn't do it yet

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes, i'd like to know how to un- sync my phone and my i-pad, i don't want my info on I-Pad

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
11/29/2017
Mac Support Specialist: John Lohr, Computer Hardware Engineer replied 7 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 730
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

Is it wanting you to enable 2 factor on your Apple Id?

Ask Your Own Mac Question
Mac Support Specialist: John Lohr, Computer Hardware Engineer replied 7 months ago

Is it saying you already have it enabled or that it wants you to?

Ask Your Own Mac Question
Customer reply replied 7 months ago
It says that I did
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
After updating, will not let me log back on.askes for id and
After updating, will not let me log back on.askes for id and pass word. Use the same one for years, now it doesn't recognize it. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
How do i stop the request to sign in to my google account on
how do i stop the request to sign in to my google account on my ipad from going to my phone. when it goes there and i say yes, this music comes on that i can not stop. … read more
Sergil Cave
Sergil Cave
Network Administrator
Bachelor of Science
12 satisfied customers
My apple id is not working in my new phone. Iphone 6s. M
M tring to login my apple id they are saying error to connect server … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I need to reset my Apple password. Several weeks ago. But it
Yes but it would not accept the info. that i sent as correct … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
Bought a new iPad over a week ago, trying to set it up for
Bought a new iPad over a week ago, trying to set it up for older person to only play games on. I have tried numerous passwords and verification codes and I cannot get into App Store to download games.… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I forgot my iPhone password. I think it was a couple of
I forgot my iPhone password. JA: When did you last change your password ***** Apple ID? Customer: I think it was a couple of months ago. JA: Did you try resetting through Apple's online account reset … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I lost my I-phone and wanted to know if I can track it? 7S
Hi Pearl I lost my I-phone and wanted to know if I can track it? … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My iTunes has been 'updating' for several hours and I can't
My iTunes has been 'updating' for several hours and I can't get in to it. … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
It is asking for a password, and when I set it up last week
it is asking for a password, and when I set it up last week I set it up with my fingerprint, it did not ask me for a password ***** well, has been fine all week and now today I can't get into it. Went… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I need my Apple ID and password to unlock my Iphone SE and I
I need my Apple ID and password ***** unlock my Iphone SE and I don't have any record of either. My ID might be my email address, but I am not sure. Lynn … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I forgot my apple password. In August I think. I typed my
Yes, I typed my email address and it wouldn't accept it. I've had it for forever … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
Lost my password on iCloud. Lost my password on iCloud.
Lost my password ***** iCloud JA: What exactly are you having trouble accessing? Customer: Lost my password ***** iCloud JA: What's the brand and model of your computer? And the Operating System (OS)?… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I cannot get into my iPad Pro I just bought. At setup I got
I cannot get into my iPad Pro I just bought. At setup I got the fingerprint I'd so I could sign on. When I put on my iPad today it wants 2 way to get in. I forgot my password ***** How can I get back … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
75 satisfied customers
Upgraded to 11. something, must have messed up - Haven't
Upgraded to 11. something, must have messed up - Haven't been able to use the pad since - Bill … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I use ipone 6s and currently upgrading software. I feel my
I feel my phone has been hacked. Because my calls, messages and whatsapp conversations are not private anymore. Is it possible to reset the whole phone? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My app account has been disabled and I don't know why, Not
Hi, my app account has been disabled and I don't know why … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Please could you help me sort out some ID issue? Ever since
Please could you help me sort out some ID issue? Ever since I downloaded the latest update to IOS on my phone, I have had issues watching Apple TV. I now have to receive an authentication code (via sm… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I'm getting a call saying there is a security breach in my
I'm getting a call saying there is a security breach in my Apple cloud account. I need to know if this is right or wrong. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x