Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I switched my iphone7 to an android ( overdue!) When I
I switched my iphone7 to an android (long overdue!) When I connected to Google to retrieve my contacts, I got the PC version of my contacts, not the iphone version. I want the iphone version. Can I su… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,022 satisfied customers
My phone frozen screen appeared Asking to either do a ram
My phone frozen Green screen appeared Asking to either do a ram dump Or A rebootingReboot fails And I don't know how or why a ram dump is offered And what it will do.The problem is I was trading up fr… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,022 satisfied customers
I'm trying to bring in photos from my Android onto my Mac,
Hi, I'm trying to bring in photos from my Android onto my Mac, but when I open Image Capture, it's not picking up the device. What do I need to do to get the computer to recognize the device so I can … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
I have a black screen on my ipad2. I have tried all of the
I have a black screen on my ipad2. I have tried all of the resets listed on line. I have udpated via itunes but itunes is asking me to respond on my ipad and I can't because it is still black. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
Problem with the operating system on my iMac I want to know
Problem with the operating system on my iMac I want to know if my files can be saved if it is repaired if not can the files be transferred if I buy a new computer. My wife has about 20 yrs. of genealo… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,857 satisfied customers
I purchased an iPad air from Verizon last week, all my
I purchased an iPad air from Verizon last week, all my folders were transferred from my old iPad to my new one. However, today all the contents of the folders are missing from both iPads. I've spoken … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,022 satisfied customers
My iPhone 6s is not updating changes I make to my contacts,
My iPhone 6s is not updating changes I make to my contacts … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,857 satisfied customers
My Aiphone 4S suddenly stopped working. I brought it to an
My Aiphone 4S suddenly stopped working. I brought it to an authorized AT&T dealer and was told that software his already damaged. I wwne to main AT&T store to request them to transfter contact informa… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,908 satisfied customers
I get a pulldown that will not let me go into a site. It says,
I get a pulldown that will not let me go into a site. It says, Area Re1000 0n 192.168.1.1.:80. This refers to a router, of which I have none. How do I eliminate the message. Also, sometimes I get a me… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I recently had to replace my macbook pro, in set up I have
I recently had to replace my macbook pro, in set up I have managed to lose all my contacts from my iphone...and when trying to retrieve them from Time Machine my Calendar was whipped clean....AAGH! I … read more
Jason Jones
Jason Jones
AAS Information Technology
11,441 satisfied customers
Iphone 4, 4.1.... I was on a call, hung up and 30mins later
Iphone 4, 4.1.... I was on a call, hung up and 30mins later went to use the phone and it was a black screen.. (the phone lives in a car charger cradle and is "on" all the time so being blank/black scr… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
My individual contacts from Outlook 2007 are syncing just fine
My individual contacts from Outlook 2007 are syncing just fine with my Mac using Entourage Business 2008. But my group contacts are not. Please advise. Thank you.… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
Need help to perform Mac Addressbook synch with BB Bold. Error
Need help to perform Mac Addressbook synch with BB Bold. Error message appears when using Desktop Manager. I have searched several online sources for information. Frustrated now.… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,204 satisfied customers
Itunes recognizes my iphone and so does my computer but I cannot
Itunes recognizes my iphone and so does my computer but I cannot the photos from my phone. No program pops up asking me to do so like the other iphones in the family.\… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Im trying to set up my printer on my new imac. I just had
I'm trying to set up my printer on my new imac. I just had a data transfer from my old computer which contained software for the printer: KODAK ESP 5 AiO. I followed the prompts to add but the ADD but… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have just purchased a MacBook and used it for the first time
I have just purchased a MacBook and used it for the first time today. When composing an email letter, it does not retrieve addresses from the address book. I transferred all the preferences from this … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
my itouch wont go to the home screen when i click the home
my itouch won't go to the home screen when i click the home button and it won't charge when i put it on the charger. it was working fine last night now this morning its malfunctioning.… read more
Dave Huber
Dave Huber
Head IT Tech
Master's Degree
52 satisfied customers
Need to sync my music from itunes to my blackberry curve. Having
Need to sync my music from itunes to my blackberry curve. Having difficulty. Have a sd media card, 8 gig, so I have enough memory. Have already tried enabling the mass storage device. The Blackberry s… read more
Aggie Mac Master
Aggie Mac Master
Bachelor's Degree
228 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x