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I cannot log on to itunes or any App store. 1 month ago.

Customer Question
I cannot log on...

I cannot log on to itunes or any App store

Technician's Assistant: When did you last change your password ***** Apple ID?

1 month ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes several times

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just ant to get my password *****

Submitted: 7 months ago.Category: Mac
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Answered in 22 minutes by:
11/29/2017
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

I understand your concern please click on this link https://iforgot.apple.com/password/verify/appleid in order to reset your Apple ID password ***** please let me know if this helps if it does not work we will try alternate solution.

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