Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My iPad is showing activation error on the screen. I cannot
My iPad is showing activation error on the screen. I cannot get anything else on the screen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
I'm having trouble upgrading the operating system on my
I'm having trouble upgrading the operating system on my Power Book. … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
Trying to download the High Sierra update: I have a 2012
Trying to download the High Sierra update: I have a 2012 MacBook Air and when I go to free upgrade in iTunes it asks me to signin from the App Store. I enter my password ***** little red type pops up … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,441 satisfied customers
I am locked out of my IPhone and IPads. They allowed me to
They allowed me to changed the passwords on all but to verify I needed to enter a verification code which since I cant get into any, i cannot see what the verification code is. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
My iTunes has been 'updating' for several hours and I can't
My iTunes has been 'updating' for several hours and I can't get in to it. … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
I forgot my apple password. In August I think. I typed my
Yes, I typed my email address and it wouldn't accept it. I've had it for forever … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
I need my Apple ID and password to unlock my Iphone SE and I
I need my Apple ID and password ***** unlock my Iphone SE and I don't have any record of either. My ID might be my email address, but I am not sure. Lynn … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
Lost my password on iCloud. Lost my password on iCloud.
Lost my password ***** iCloud JA: What exactly are you having trouble accessing? Customer: Lost my password ***** iCloud JA: What's the brand and model of your computer? And the Operating System (OS)?… read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
I cannot logon to my iTunes accounts (2) on my iMac
I cannot logon to my iTunes accounts (2) on my iMac (Yosemite 10.10.5), I receive a verification code on my other devices but the window to enter the code doesn't appear. I reloaded iTunes but doesn't… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I use ipone 6s and currently upgrading software. I feel my
I feel my phone has been hacked. Because my calls, messages and whatsapp conversations are not private anymore. Is it possible to reset the whole phone? … read more
Ashik
Ashik
Master's Degree
9,345 satisfied customers
After my 11.02 IOS upgrade on my Iphone 7 plus, I am unable
after my 11.02 IOS upgrade on my Iphone 7 plus, I am unable to use touch id for my itunes store and app purchases. I have tried everything from rebooting to reseting network setting. Every time I go t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,656 satisfied customers
My two year grandaugther locked up my ipad. neither of my
my two year grandaugther locked up my ipad. neither of my daugthers who set it up can get through. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,842 satisfied customers
Last night my phone prompted me to do an upgrade, I was so
Last night my phone prompted me to do an upgrade, I was so tired and just said yes.... when the upgrade finished I was prompted to answer questions... I was asleep and remember trying to answer them b… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My phone is locked and I can't get it unlocked. I am not it
just turning it off then waiting and nothing happens. Is there a wayto reset my password? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
All of a sudden I can't get into ipad because it asks for
All of a sudden I can't get into ipad because it asks for passcode which was never set up … read more
Josh
Josh
It Support Specialist
Associate Degree
7,313 satisfied customers
My app account has been disabled and I don't know why, Not
Hi, my app account has been disabled and I don't know why … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Apple tv / itunes, trying to get on apple tv keeps asking me
trying to get on apple tv keeps asking me for verification code when in loops back and wants another it just sent 4 times now … read more
Jon
Jon
Bachelors Degree
827 satisfied customers
Every time I set up a new password, Apple rejects it and I
Every time I set up a new password, Apple rejects it and I am so tired of playing these dumb games! … read more
Alex Lako
Alex Lako
JustAnswer Expert
Electronics Engineering Technologist
33 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,842 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x