star-filledicon-cnnicon-foxicon-nbcicon-nyticon-today

Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My Macbook Pro (2015) key board and track pad stopped
My Macbook Pro (2015) key board and track pad stopped working I am having to plug in a mouse and keyboard … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
68 satisfied customers
I have a MacPro 15" screen and want to have my keyboard
I have a MacPro 15" screen and want to have my keyboard checked under the new Class-Action suit. I am now trapped trying to find my purchase date, which I have forgotten and Apple MUST have this data.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I can't download my TotalAV without my password which I have
I can't download my TotalAV without my password ***** I have forgotten. … read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
My laptop crashed late November and I could not retrieve any
My laptop crashed late November and I could not retrieve any documents. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
I ran First Aid from Disk Utility, because I just started to
I ran First Aid from Disk Utility, because I just started to have problems. The results said that my Mac SSD was corrupt and I needed to run First Aid from Recovery. It also said that I had incorrect … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
Wifi isn't working, macOS Sierra 10.12.15 MacBook AIr
macOS Sierra 10.12.15 MacBook AIr 13-inch, Early 2015 … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I do not have an Apple password, MacBook Pro (Retina,
I do not have an Apple password JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: MacBook Pro (Retina, 13-inch, Early 2015) JA: How long has this been go… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am looking into purchasing a refurbished macbook air 13
I am looking into purchasing a refurbished macbook air 13 and I have a choice to buy a 2014 model or a 2015 model with the same specs. What are the pros and cons? Is there an advantage to buying the m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,891 satisfied customers
I'm on a Mac and Microsoft Word will not let me quit
I'm on a Mac and Microsoft Word will not let me quit Microsoft Word. Even if I I reboot my computer, it still is not closed when I log on again. … read more
Cris
Cris
3,484 satisfied customers
How can i get Microsoft Windows 10 on my MacBook pro? I have
How can i get Microsoft Windows 10 on my MacBook pro? I have bootcamp installed and I have Microsoft Windows 10 on usb from bestbuy.… read more
Robert M.
Robert M.
Bachelor's Degree
3,577 satisfied customers
I've never used this site before. So far I'm impressed that
Hi! I've never used this site before. So far I'm impressed that a chat window popped up within 0.5 second! I have a Macbook Air, 13", mid-2011 model. I'm trying to upgrade to OS Sierra. I believe the … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
New model Mac Air. Desktop icons disappeared. 10.12.1
Rebooting. Disk Utility First Aid. Everything else grayed out. … read more
Josia Hernandez
Josia Hernandez
Computer Systems
15 satisfied customers
I have two issues: 1) my air vent is really active, despite
I have two issues: 1) my air vent is really active, despite nothing really running in the background. I've reset my SCM and NVRAM, and cleaned up my computer using cleanmymac 3. When I looked at my ac… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a new MacBook Pro (Retina, 13-inch, Early 2015) and a
I have a new MacBook Pro (Retina, 13-inch, Early 2015) and a Mac USB Superdrive. The latter is not working. When I try to insert a CD, it won't go down to the end. There's a feeling of a springy resis… read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
My mac book air crashed and shows a file folder with a
Hi, My mac book air crashed and shows a file folder with a question mark when I turn on. I can get to the restore through Internet; however, I don't want to loose all my files. I have another Mac. I d… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
I purchased a USB SuperDrive device for cd disks as my Macs
I purchased a USB SuperDrive device for cd disks as my Mac's internal player does not function and would have to be replaced (expensive). When I plug the SuperDrive into the Mac and place a cd in the … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
MacBook seemed a bit sluggish and buggy of recent, Was using
MacBook seemed a bit sluggish and buggy of recent, Was using my MacBook as usual today when it froze. I had to force quit it, and when I restarted, there was a chime -- just a few small light clicks a… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I usually keep my macbook pro pluggen in. However last night
I usually keep my macbook pro pluggen in. However last night I used it unplugged, and then turned it off. Today, I plugged ther charger in but, cannot get it to turn on. I have an orange light on the … read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Jeremy K

Jeremy K

Mac Support Specialist

From IIGS to Mac Pro... still going after 20 years

50 Satisfied Customers

Pearl avatarPearl, Assistant

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x