Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I’m playing SimCity, I could make small purchase for small…

Customer Question
I’m playing SimCity, I...

I’m playing SimCity, I could make small purchase for small amount. Why can’t I make large amount?

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple iPad 10.5 screen, not sure what os

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Just started three days ago, restart the iPad, that’s all

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 13 hours by:
11/29/2017
Mac Support Specialist: Jeffrey B,
 replied 7 months ago
Jeffrey B
Category: Mac
Satisfied Customers: 955
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Did you still need assistance with your issue?

Kind regards,

Jeffrey

Ask Your Own Mac Question
Mac Support Specialist: Jeffrey B,
 replied 7 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jeffrey B Your Own Question
Jeffrey B
Jeffrey B
Jeffrey B
Category: Mac
Satisfied Customers: 955
955 Satisfied Customers
Experience: ICT Support 1/2/3/ Line at Peopleware

Jeffrey B is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I was using my iPad last night in bed and all of a sudden it
I was using my iPad last night in bed and all of a sudden it locked me out and was telling me that someone asked it to find my phone then asked me to sign back into my iPad as there was an activation … read more
N Nguyen
N Nguyen
Master of Business
I can't get the Touch ID to work when I want to get a new
I can't get the Touch ID to work when I want to get a new series of puzzles … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My iPad is fine. In the past I have paid for apps with an
My iPad is fine. In the past I have paid for apps with an encryted Mastercard. My Bank Hal."s noW changed to Visa and I can no longer. PurchasE apps becauSE my new ca … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I can't purchase coins on any of the games. Apple ipad. 2
No that is the only thing I'm having a problem with… read more
Harry
Harry
2,052 satisfied customers
My Apple ID has been invalidated. IPad. I can't open any
2 days. I have tried many. About a month ago i tried to purchase coins but in the process they needed to update credit card info and i couldn't complete the purchase. When i followed the directions i couldn't make it work. I notified visa that i never got the coins and now my password ***** been disabled so i can't purchase anything or even update the weather app … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Are we having issues with iTunes? I can't get on to search
Are we having issues with iTunes? I can't get on to search for music. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I can't enter a fingerprint. As soon as I start, it flashes
I can't enter a fingerprint. As soon as I start, it flashes a message “make sure your total r … read more
Mike Taylor
Mike Taylor
44 satisfied customers
Why can't I make an in app purchase on google play movie on
Why can't I make an in app purchase on google play movie on my iPad It's the newest version my iPad that is iOS 11 … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
After transfeeeing my info to a New iPad, I am not able to
After transfeeeing my info to a New iPad, I am not able to use my credit card on file for iTunes purchases. The card is on file and up to date. Purchases are initially OK'd, then I receive the message… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Apple is disconnected, and I️ can't get on my iPad nor can
Apple is disconnected, and I️ can't get on my iPad nor can I️ remember any of the set up names or passwords … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
All of a sudden, when I'm playing a game and try to make an
All of a sudden, when I'm playing a game and try to make an in-ap purchase I'm told these aren't allowed on my device. I've been doing this regularly for years.....what's happened? I've rebooted and l… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I tried to setup my new ipad and iicannot Rember the
I tried to setup my new ipad and iicannot Rember the password ***** now I'm locked out because the ipad is now disabled I had just started the set up. Can I fix this without iTunes. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I'm unable to purchase any of the bombs or mittens etc. in
I'm unable to purchase any of the bombs or mittens etc. in the games I'm playing. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My computer did an update this morning and now I can't get
My computer did an update this morning and now I can't get it to start up. I get a black screen with a message the says it restarted due to a problem then attempts to start and goes to another screen … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
My iPad just died. Will not start. Have it plugged in. No
My iPad just died. Will not start. Have it plugged in. No sound, no hum. Nothing. Help [email protected]… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have a new ipad but an old mini mac with 10.4 operating system
I have a new ipad but an old mini mac with 10.4 operating system and need to upgrade to at least a 10.5. Do I buy a Leopard upgrade with 10.5?… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I picked up a G 5 imac 6 months ago. I just reloaded OS 10.5
I picked up a G 5 imac 6 months ago. I just reloaded OS 10.5 from disc onto my imac. It was working fine, I just did not have iphoto on the computer for some reason. For some reason the computer no lo… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
For the last three days when I do a restart on my Mac Pro the
For the last three days when I do a restart on my Mac Pro the reboot chime sounds but the machine never returns from the dark screen phase.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x