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I've tried to re set my apple password and it isn't working.

Customer Question
I've tried to re...

I've tried to re set my apple password ***** it isn't working. I tried yesterday, nothing and same thing today. I want to buy a movie

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Ipad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I've recently had to re set multiple passwords for work etc and somehow I forgot my apple passsword. Am guessing I messed it up 2-3 times in a month

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just want to access my apple I tunes acccount

Submitted: 8 months ago.Category: Mac
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Answered in 6 hours by:
11/29/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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