Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Can’t get into Yahoo. Doesn’t,t. Can. Can’t get into yahoo.

Customer Question
Can’t get into Yahoo...

Can’t get into Yahoo. Doesn’t,t

Technician's Assistant: When did you last change your password ***** Apple ID?

Can

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Can’t get into yahoo. Says it doesn’t recognize email address . When I retype it & password ***** says I already have an account. Keep going back & forth but can’t get in.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, just frustrated with yahoo.

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
11/28/2017
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

May i know how do you access your yahoo account most often is it through phone , computer, tablet or web browser?

Ask Your Own Mac Question
Customer reply replied 7 months ago
I think in Jan. 2017.
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

Okay, i just want to know how do you access your yahoo mail account is it through phone, computer, tablet or web browser?

Ask Your Own Mac Question
Customer reply replied 7 months ago
No, can you call me?(###) ###-####
Customer reply replied 7 months ago
Would like to speak to someone.
Customer reply replied 7 months ago
I usually access yahoo through my I pad
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

I m really sorry but i don't have an option to make a call if you want i will opt out this case so that other expert can call you and would give you a quick solution for this problem or if you want i can assist you via chat Please let me know.

Ask Your Own Mac Question
Customer reply replied 7 months ago
Assist by chat but give directions please.
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

Sure, Thank you please follow the instructions below in order to reset your yahoo email password:

  1. Open the https://login.yahoo.com/account/challenge/username?authMechanism=secondary&yid=&done=https%3A%2F%2Fwww.yahoo.com%2F&s=Qw--&sessionIndex=Qw--page.
  2. Enter your Yahoo! Mail email address or your phone number. Tip: You don't have to include the "@yahoo.com" part of your email address.
  3. Click Continue. Yahoo! Mail's sign-in helper will now walk you through the options.

If you have a mobile number associated with the account and can access text messages received there:

  1. Click Yes, text me an Account Key under Do you have access to this phone?. If you're unable to receive or see text messages at that number, make sure you choose I don't have access to this phone so you get other options for resetting your forgotten Yahoo! Mail password.
  2. You'll receive an account key by text within a couple minutes. Enter it under Verify that you have this phone.
  3. Click Verify.

If you have a secondary email address associated with your Yahoo!

Mail account:

  1. Click Yes, send me an Account Key under Do you have access to this email?. If you suspect somebody may be reading your email or if you cannot receive messages at the address anymore, click I don't have access to this email instead.
  2. Type the account key you got by email under Verify that you have access to this email.
  1. Click Verify.

If you do not have access to either a secondary email address or phone number, Yahoo! may ask you for other information to verify your identity, such as contacts in your Yahoo! Mail address book.

Once you have successfully recovered access to your account, you can change the Yahoo! Mail password to whatever you like (and will remember); it is best, ***** ***** to use a strong email password.

Let me know if this helps if it does not work we will try alternate solution.

Ask Your Own Mac Question
Customer reply replied 7 months ago
Can't get it to work . Would like my money back.
Customer reply replied 7 months ago
Can't get into yahoo on my iPad . Would like $ back . Have no more time now to spend.
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

Sorry for the inconvenience caused I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support and can check for your refund.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have iPad that I need to clear so that it can be given
I have iPad that I need to clear so that it can be given away. I can't get past the activation lock. Is there a charge for your help … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I can not get my password to work, I can't change my
I can not get my password ***** work, I can't change my password, just keep getting messages about too many tries … read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
My I phone 7 plus was lost but on my new I phone 8 plus I
My I phone 7 plus was lost but on my new I phone 8 plus I know it's location but can't remember the two factor passcode. I am totally not computer savvy and I think I accidentally put my new phone in … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I forgot my Apple ID password. 2 years ago. It was a new
I forgot my Apple ID password JA: When did you last change your password ***** Apple ID? Customer: 2 years ago. It was a new phone. JA: Did you try resetting through Apple's online account reset tool?… read more
Moses C
Moses C
Bsc
774 satisfied customers
When i try to download an app it says to enter my Apple ID
Hi! so when i try to download an app it says to enter my Apple ID and password ***** i try and it doesn't work. then it says it will resend me a password ***** to reset it but it's connected to the wr… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I'm having difficulty signing in as my devices have my old
I'm having difficulty signing in as my devices have my old email address and I can't remember the corresponding password ***** old address was***@******.*** my new address is***@******.*** and would p… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I don't have my trusted device, I don't know the number, and
I don't have my trusted device , I don't know the number, and I can't get the recovery account because it says that I need to verify the number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
It is telling me it does not recognize my name or address
It is telling me it does not recognize my name or address trying to reset my Apple account was using correct password ***** not recognize me it says it doesn't recognize me at all now cannot reset pas… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
The enter password prompt won't stop popping up and I forgot
The enter password ***** won't stop popping up and I forgot my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I'm trying to unlock my husband's Apple ID account I just
I'm trying to unlock my husband's Apple ID account I just switched carriers for him to AT&T and I can't get the phone activated until I get into his ID account I'm trying to unlock my husband's Apple … read more
Aparna Indresh
Aparna Indresh
Mac Enthusiast
529 satisfied customers
I would like to know how to deactivate iCloud. I can't
Hi, I would like to know how to deactivate iCloud. I can't remember my password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I'm trying to install a free app. My phone doesn't recognize
I'm trying to install a free app. My phone doesn't recognize the iTunes password ***** I use on my iPad. When I try to set a new password,it says I can't do that because I already have an existing pas… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
II have a iPad mini. I can't seem to get into my e-mail. I
II have a iPad mini. I can't seem to get into my e-mail. I can read the first screen of my e-mails, but I cannot get into the e-mail. For example, I can read that my American Express payment is due, b… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
On my iPad I can send an e mail to myself and it never shows
On my iPad I can send an e mail to myself and it never shows on the iPad. It will show up on my desktop though … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
How do I change my existing password on my gmail account
How do I change my existing password ***** my gmail account when gmail doesn't recognize my email as valid. They seem to be referring to an old one that I can't remember. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Yahoo is saying it doesn't recognize my account. I tried
Yahoo is saying it doesn't recognize my account. I tried both the phone and recovery email options but that didn't work either. Always says doesn't recognize the account. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Why do I receive this message when viewing message header of
Why do I receive this message when viewing message header of email? Safari can't open the specified address. Safari can't open “x-msg://28/frmReadMessage.aspx?folder=inbox&messageid=148318&mapped=Fals… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
When using my MacBook Pro, my emails are not enough on the
when using my MacBook Pro, my emails are not long enough on the Yahoo server in order to connect to my iPhone so I can't receive or send emails on my iPhone. I have already updates and secured my yaho… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x