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I have a Mac High Sierra, version 10.13.4. Here lately it
Hello. I have a Mac High Sierra, version 10.13.4. Here lately it has had a problematic time in loading pages I am interested in. I am constantly re-booting it. In the midst of this, I continue to get … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Sorry my list is so here. My OS X 10.5.8 can't open, or keep
Sorry my list is so long here. My OS X 10.5.8 can't open, or keep up with a lot of sites nowadays, including some for job applications, one of which I need to apply for ASAP! Also I think the old vers… read more
Ashik
Ashik
Master's Degree
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I cannot open Mail. When I click on the icon mail flashes up
I cannot open Mail. When I click on the icon mail flashes up and immediately disappears. … read more
Jon
Jon
Bachelors Degree
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I am getting continued pop ups for malware (mackeeper,
Hi Pearl, I am getting continued pop ups for malware (mackeeper, maccleaner, etc) and a file (...pkg) keeps downloading. I don't have mackeeper or anything like that installed on my MacBook Air (I've … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Wish to clean up my mac of excess and unwanted junk and
wish to clean up my mac of excess and unwanted junk and other potential issues. i use norton security but still have issues. what's best way to clean up system.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have recently put MacKeeper on my laptop. Then I got scared
I have recently put MacKeeper on my laptop. Then I got scared and have not allowed it to be activated. Is it a legitimate apple solution? Should it be something that may be a scam trying to access my … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My pictures in Iphoto library are turning into white circles
my pictures in Iphoto library are turning into white circles with exclamation marks in the middle, i can see the photo and when i try to open it i get this white circle with black exclamation mark! I … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
When I click on hyperlinks in Safari I get redirected to sites like with Asian girls. How
When I click on hyperlinks in Safari I get redirected to sites like with Asian girls. How do I get rid of this?? I have a macbook pro… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
i have lost my connection to my iphoto program.the icon is
i have lost my connection to my iphoto program.the icon is still on the desk top but it will not respond. i think i deleted it when i was going through the cleaning process with mackeeper. can you hel… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My MacBook Pro is painfully slow. I got and use mackeeper and
My MacBook Pro is painfully slow. I got and use mackeeper and ran virus tests, moved duplicate files etc but it still feels like a sloath is running it What can I do to speed it up?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I used an app purchased from the itunes store that was supposed
I used an app purchased from the itunes store that was supposed to get rid of all my duplicate photos, instead it ended up deleting over 20,000 photos from the last ten years, they are not in the ipho… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
my computer safari locked up and they want me to call the
my computer safari locked up and they want me to call the number to get it unlocked they want money Detoc and mackeeper keeps opening. I did force quit safari and relaunced it holding the shift button… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
What are some of the best antivirus programs out there for
What are some of the best antivirus programs out there for the Mac? I have MacKeeper and I am not really satisfied. I have just tried the free trial offer of MacBooster and like it, but it is a little… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
After accepting GateKeepers invitation for a free scan, the
After accepting GateKeeper's invitation for a free scan, the application stopped and asked for $50 to continuing to "clean" my Mac. I clicked out. Since then my Mac has been glacial. What ever applica… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
How do I drag my mackeeper apps into the applications folder
How do I drag my mackeeper apps into the applications folder so I can download my mackeeper purification/upgrade purchase discount deal? The finger technique I tried is not working and I am stumped. P… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I was using mac keeper, deleted applications by mistake, thats
I was using mac keeper, deleted applications by mistake, that's OK restored the ones I need but I cannot restore the following - Contacts, iPhoto and Calendar. I have them on iCloud but cannot seem to… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi. for some reason my entourage wont open. i was using
Hi. for some reason my entourage won't open. i was using it and it locked up so i had to force quit. now it won't open. when i go to applications it seems it is no longer there? its still in the dock … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a problem! I read about MacDefender and other Mac malware.
I have a problem! I read about MacDefender and other Mac malware. I did what you said to get rid of them - I inadvertently dumped Mackeeper too. I lost almost all my photots on iphoto. Can I get them … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

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8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

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John T. F.

John T. F.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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