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I need appt, iPad, I phone and for my Ma. I don't know it is
my problem is mostly I don't remember my apple pas word for anything including I cloud and I bought a new I phone at verizon today and they cannot transfer info because i don't remember pass words an i just need to see an apple tech for all my problems … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,501 satisfied customers
I need a new apple pass word. Someone messed with my I pad
Someone messed with my I pad and changed my pass word and I did not know it she was mad at me I have been trying for over 2 months … read more
Pete
Pete
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Bachelor's Degree
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I went to apple store and i'm still waiting to update my
I went to apple store and i'm still waiting to update my password! HELP! … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
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This is the second time that a have had to do account
This is the second time that a have had to do account recovery. They were to notify me 5/20 so I could reset password ***** I have not received a vertification code to do so. … read more
Harry
Harry
180 satisfied customers
I forgot my password. Won't let me open. Activation denied.
Activation denied. I hit wrong button and it won't let me back in. My Apple ID is***@******.***. I went to Apple store and he said I needed to get support. It is 80 miles to go back to the Apple store I did not have my I phone with me at the time.can you please help? … read more
TechSupport
TechSupport
Bachelor's Degree
31 satisfied customers
Unable to open my Ipad. Wants my original password. Have had
Unable to open my Ipad. Wants my original password. Have had it 14 years and do not recall it I WENT ON LINE WITH THIS COMPUTER AND CHANGED IT BUT DOES NOT WORK ON MY PAD. Please excuse me, am 81 and … read more
Karthik
Karthik
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It's my apple account I'm having trouble with. I pad pro And
2 days I have tried changing my payment method and it won't let me … read more
John T. F.
John T. F.
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Two Decades Field Experience
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It says that my Apple ID that my Apple store has crashed and
It says that my Apple ID that my Apple store has crashed and I can't download anything or get any new devices on my phone I need to get the new Wells Fargo app … read more
Josh
Josh
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Associate Degree
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When i try to open a web site i get a message Cannot
when i try to open a web site i get a message Cannot verifyserver identity … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,501 satisfied customers
My iphone 8 which is about two months old won't turnon nor
My iphone 8 which is about two months old won't turnon nor can i charge the battery … read more
Vinod Menon
Vinod Menon
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Master's Degree
2,495 satisfied customers
Apple is disconnected, and I️ can't get on my iPad nor can
Apple is disconnected, and I️ can't get on my iPad nor can I️ remember any of the set up names or passwords … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
I am locked out of my Ipad from apple,I cannot remember my
I am locked out of my Ipad from apple,I cannot remember my password,I have had it 5 yrs.they say my IPhone was looking for it,I wanted my new laptop to sync with I pad,not a phone,I don"t have a IPhon… read more
Justin Johnson
Justin Johnson
Owner
3,271 satisfied customers
I have an I-Phone, it's an older model, a 5 or 6, with which
Hello! I have an I-Phone, it's an older model, a 5 or 6, with which I am very happy. It is running out of charge and likely needs a new battery. If I took it into and Apple Store, would the technician… read more
Justin Johnson
Justin Johnson
Owner
3,271 satisfied customers
WHAT IS MY APPLE IPHONE4 ID AND PASSWORD, WE GOT A NEW
WE GOT A NEW IPHONE6 AND WENT TO THE AT&T STORE TO GET IT SET UP AND DID NOT KNOW THE APPLE ID AND PASSWORD ***** AFTER A FEW ATTEMPTS WE GOT LOCKED OUT. CAN YOU UNLOCK THE ACCOUNT AND SEND ME THE CORRECT PASSWORD ***** ID. … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,501 satisfied customers
Igot this i pad from a 2ed hand store. i can.t get past the
igot this i pad from a 2ed hand store. i can.t get past the apple id and password ***** can i get it to open for me … read more
Jon
Jon
Bachelors Degree
872 satisfied customers
My phone...is on activation lock...this has been the case
Mike: My phone...is on activation lock...this has been the case since last Friday...I don,t know my Apple Password...I went to the apple store and they said that I would receive the required info with… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
I have just bought an 27 inch I mac from an apple dealer in
I have just bought an 27 inch I mac from an apple dealer in the Cayman Islands this is now the old model I am very upset that he knew the new one was coming the same day but was trying to get rid of o… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hey. I have a macbook 1.1. Operating system OS10.5.8 and Airport
Hey. I have a macbook 1.1. Operating system OS10.5.8 and Airport Extreme. About a month ago, my internet connection started dropping. Then couldn't find the network. I would walk back into the room wh… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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