Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I'm locked out of my iCloud email. Not recently. I don't…

Customer Question
I'm locked out of...

I'm locked out of my iCloud email

Technician's Assistant: When did you last change your password ***** Apple ID?

Not recently

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, I don't know how

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have access to my Cox email but still out of iCloud, my main email address is***@******.***

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
11/28/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 8 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 7,057
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you. Please allow me a moment to review your question.

Ask Your Own Mac Question
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 8 months ago

Have you tried signing into it via webmail?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have a whole lot of Apple ID's with different passwords
I have a whole lot of Apple ID's with different passwords and I don't know any of them so I'm lock out of my iPad can you help? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
193 satisfied customers
I have an old iPhone 4 that mom wanted to try and west up a
I have an old iPhone 4 that mom wanted to try and west up a separate iCloud account for her … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I changed my email address and can't seem to get the old one
I changed my email address and can't seem to get the old one off of my computers … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My ipad is in activation lock; i don't know how to remove
my ipad is in activation lock; i don't know how to remove the activation lock. … read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
I have an IPad which I was working on a few hours ago. I
i have an IPad which I was working on a few hours ago. I tried to us it now and it was me to activate it with my password ***** I cannot remember my password. PLEASE HELP!!!! … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
How do you unlock an iCloud locked iphone. All I know is I
All I know is I was given an iPhone 5c I do believe. It is iCloud locked and need to to get it unlocked … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
549 satisfied customers
Locked out of Apple iPad don't remember iCloud password.
Locked out of Apple iPad don't remember iCloud password … read more
Mr.Med
Mr.Med
1,220 satisfied customers
I keep getting a message on my computer from iCloud
I keep getting a message on my computer from iCloud indicating that my personal e-mail address can't access iCloud because it doesn't recognize that. It asks for my password ***** is then denied as un… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My apple iphone4s is saying activation lock. I don't know
i shut it off and back on its saying find my phone i didn't activate that … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an iMac which was left on the charger & forgotten
I have an iMac which was left on the charger & forgotten about for some days. When I turned it on again it came up with 'Activation Lock' and every ID & password ***** have listed does not work. Don't… read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
I have the wrong e mail address on my icloud and it wont let
I have the wrong e mail address on my icloud and it wont let me switch to the one I use for everything. I do good to half way manage one email much less 2 … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am trying to download Garagrband. I cannot reset my
I am trying to download Garagrband. I cannot reset my password ***** it sends it ti my iCloud address. How do I access my iCloud email? … read more
Mr.Med
Mr.Med
1,220 satisfied customers
Recently swapped to NBN, email address of now does bot
Recently swapped to NBN, email address of***@******.*** now does bot connect. One reason seems to be timed out?. what now? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I can't log in to icloud. It says my Apple ID is locked. I
I can't log in to icloud. It says my Apple ID is locked. … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
Apple has locked out my account because I can not remember
Apple has locked out my account because I can not remember my Apple ID or password. My daughter, who lives 1500 miles from me, set up this acct. for me and is not available to me. Took my ipad Air2 to… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
Suddenly out of nowhere during web browsing my ipad showed
suddenly out of nowhere during web browsing my ipad showed me a activation screen and since that it is not capable of running again … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Its lock and I can find my icloud cant remember, its ipad
I did try evething I can open my icloud to activat my ipad its lock … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I am a mac user. I cancelled my MobileMe account some time
I am a mac user. I cancelled my MobileMe account some time ago as it was expensive! Now i have purchased an iPhone and wish to fully sync with my macbook however... the system is totally confused! I c… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x