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Tools are not showing in skype. Now. Nothing but trying to…

Customer Question
Tools are not showing...

Tools are not showing in skype

Technician's Assistant: When did you last update Skype?

Now

Technician's Assistant: What have you tried so far with your Skype?

Nothing but trying to get mic to work

Submitted: 7 months ago.Category: Mac
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Answered in 1 minute by:
11/28/2017
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,910
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

How do you access your skype? Through outlook? Skype program downloaded etc?

And what are you using to access it?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Customer reply replied 7 months ago
Windows 10 business calls, access with my pc Skype of a Dow load
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

Ok, are you missing your toolbar and if so, did you ever have it before now in the skype downloaded app on windows 10

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Customer reply replied 7 months ago
Refund my money please. I do not need your service
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

This is the reason i ask:

The new Microsoft Skype for Windows 10 (Skype UWP) application does not have a Toolbar or menu bar.

All options and settings are available for the Profile window.

To open Profile window, press your Profile icon shown on the top of the Recent list.

https://support.skype.com/en/faq/FA34664/finding-your-way-around-skype-for-windows-10?platform=uwp

Note that you can still use the classic Skype for Windows Desktop on your Windows 10 computer with all the familiar Toolbar and menu options available.

https://support.skype.com/en/faq/FA11099/how-do-i-find-my-way-around-skype-for-windows-desktop

Start here for your mic issue:

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Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

Oh, that is fine. Please go here for a refund.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

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Customer reply replied 7 months ago
This gibberish you wrote wrote did not mean a thing to me and I do not owe anyone any money. Refund my money or I will call my bank to not pay you even $5.
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

I sent this for you 2 hours ago to get a refund.

Oh, that is fine. Please go here for a refund.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

I did not send the full answer as you said you wanted a refund.

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