Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

CAN I SPEAK WITH SOMEONE LIVE? MACBOOK AIR. MACBOOK AIR.

Customer Question
CAN I SPEAK WITH...

CAN I SPEAK WITH SOMEONE LIVE?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

MACBOOK AIR

Technician's Assistant: What Operating System (OS) are you running on your MacBook Air?

MACBOOK AIR

Technician's Assistant: How long has this been going on with your MacBook Air? What have you tried so far?

MACBOOK AIR

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

10.13.1

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 day by:
11/29/2017
Mac Support Specialist: Jason Jones, Mac Technician replied 7 months ago
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 19,226
Experience: Several years of supporting Mac systems.
Verified

Hello,
I look forward to helping you today.

May I ask how I can be of assistance today?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
How do I delete from my contact list using my MacBook air
How do I delete from my contact list using my MacBook air computer. I m a senior … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
For some reason my google password does not work. Mac Book
for some reason my google password ***** not work. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I need to speak to someone. my macbook air is frozen and is
I need to speak to someone. my macbook air is frozen and is open. … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I have a Maxtor II that I used to use with my Mac G5. The
I have a Maxtor II that I used to use with my Mac G5. The hard drive went on the Mac G5 and now I would like to install Maxtor II software onto my MacBook Pro (15-inch, Mid 2012) running macOS High Si… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am on line since about 50 minutes have given the auto
i am on line since about 50 minutes have given the auto voice my detail abou5 times but no technician answered what shall i do an d by the way i am used to better service than today........... … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I am trying to open a document saved to my desktop, by
I am trying to open a document saved to my desktop, by double clicking on it, which I have always done until the OS HighSierra upgrade, now it says it is trying to open through icloud but doesn't open… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Im trying to load my bigpond acount on mail onmy MacBook
Hi Im trying to load my bigpond acount on mail onmy MacBook Air, but it says that the username and password ***** ***** recognised, however telstra had checked and both are working. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
The save function has stopped working in Microsoft Word. I
The save function has stopped working in Microsoft Word. I have run anti-virus software, restarted Word, and restarted my computer. I have read about a similar problem reported online. At first the Sa… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I'm writing a book and have a new MacBookAir and migrated my
hi I'm writing a book and have a new MacBookAir and migrated my old data to new one. I find the Word to be a little erratic. Wonder if I need to upgrade my subscription, start over ? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Have a Macbook Pro, did a software update and lost Outlook.
Have a Macbook Pro, did a software update and lost Outlook … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I have tried for 2 weeks to get photos uploaded to iCloud,
I have tried for 2 weeks to get photos uploaded to iCloud, and currently only 1/4 of my photos have uploaded, 9K of 34K. I was instructed by Apple Support via phone that if it gets hung up, to restart… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I would like to speak with someone. What is the phone
I would like to speak with someone. What is the phone Number??? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
The mice is not working,? its new all I know MackBook Air, 3
no not rely I bought itin Sveden but live in Iceland… read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
I wonder to know how to wexpand the ras memory on my MacBook
I wonder to know how to wexpand the ras memory on my MacBook Air (13-inch, Mid 2013) ? … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I am trying to set macbook air as wifi hotspot to an iphone
Hi, I am trying to set macbook air as wifi hotspot to an iphone 5c … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
hi Nick, I have just been reading up a solution you offered
hi Nick, I have just been reading up a solution you offered a customer regarding a frozen cursor on a 2013 Macbook Air. I have the same problem and I have tried to follow through with the instructions… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi I Tunes I have a problem at present with old Itune password. I
Hi I Tunes I have a problem at present with old Itune password. I will explain, for many years my I Tunes ID [email protected] I have forgotten the password, as this was changed when our company name … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have recently bought an MacBook Air. I have 2 questions
I have recently bought an MacBook Air. I have 2 questions for now: I live in Danmark: How do I make my Macbook Air translate english to Danish? Is there a hidden delete bottom, in other words, how to … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x