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My mini I pad has gone blank and says I Pad is disabled
My mini I pad has gone blank and says I Pad is disabled connect to I Tunes … read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I want to add ,99 a month to upgrade my memory on my I phone
I want to add ,99 a month to upgrade my memory on my I phone & I pad. I tunes turns down using my legel , working Visa card. I need ASAP to get more memory . I am leaving for Italy in a few days & nee… read more
Justin Johnson
Justin Johnson
Owner
3,271 satisfied customers
I downloaded 9.ios on my I-pad and now all I gett on my screen
I downloaded 9.ios on my I-pad and now all I gett on my screen is the Apple logo and. Then it shows I-tunes logo with microphone and it's frozen like that. I am 72 and not very computer literate !!… read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
My I pad was connected to my laptop and getting an update.
My I pad was connected to my laptop and getting an update. I inadvertently disconnected when it was checking "firmware". Now I pad is black with screen with a red i tunes icon and a picture of a plug.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,906 satisfied customers
I have an apple i-pad. tried to back up on icloud-did not have
I have an apple i-pad. tried to back up on icloud-did not have enough room for storage-now i-pad is frozen-need help please… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
i have tried to sync my i pad 2 to my computer. i have managed
i have tried to sync my i pad 2 to my computer. i have managed to download all itunes into main pc when prompted to restore my i pad, I did but a message came up unable to restore i pad/ now my i pad … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have just purchased two films from i tunes but when i try
I have just purchased two films from i tunes but when i try to upload one of them on my i pad it says that this i pad is linked to another library and that it will delete all my other films? can you h… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My I pad is suddenly asking for a password XXXXX a yahoo account
My I pad is suddenly asking for a password XXXXX a yahoo account I do not recognise. I have sychned it on i tunes and tried to restore the settings but it comes up with an error. what else can I do?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a new lap pad (my older one when to computer heaven)
I have a new lap pad (my older one when to computer heaven) I used i-tunes all the time, my phone now says that I need to change my password XXXXX for i-cloud. In other words....I can not use my i-tun… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I am unable to download from I tune stores on my I-pad 2. Previously
I am unable to download from I tune stores on my I-pad 2. Previously have had no problems. Have latest os system and good wi- fi connection. Can download via my computer and have i- cloud operating. M… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
i have an older I-Pod and older computer. in cleaning up
i have an older I-Pod and older computer. in cleaning up (defraging) i evidently erased "Quick-Time" as it keeps coming up that i don't have. i cannot access i-tunes or my list of songs, as it says i … read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
i have a new i pad 2 and [email protected] get it to work! plugged it in
i have a new i pad 2 and [email protected] get it to work! plugged it in to charge it, get picture of a charge lead and a picture of a battery, that's all?… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Hi Attempted to download apps from my harddrive to my I
Hi Attempted to download apps from my harddrive to my I Pad..now I Pad is frozen..just shows a picture of an apple on a slim two line on the front. Help!… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Iphnone was downloading up date for itunes....now the phone
Iphnone was downloading up date for itunes....now the phone is frozen....It is showing me I tune symbol plus a plug in can not reboot… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My I pad was stolen, I bought a new one. I just ordered a
My I pad was stolen, I bought a new one. I just ordered a book and I think it was downloaded on the stolen one? How can I cut the stolen one off and get my books and music off it. I did not change my … read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
My computer wont load a good I-Tunes download. I have a new
My computer won't load a good I-Tunes download. I have a new I-Pad. How can I get the I-Pad started without a working version of I-Tunes???… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPAD , which is less than 2 weeks old , went dead when in
My iPAD , which is less than 2 weeks old , went dead when in use . attempts to switch it on or charge the battery have no effect . The battery was about 40percent discharged when the iPad died .… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a new I pad (no phone type)that seems to be frozen .If
I have a new I pad (no phone type)that seems to be frozen .If I turn it on it shows the I tune symbol with a cord and anything I do with the screen or with the buttons nothing happens. I turn it off a… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

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20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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