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The screen doesn't light up like normal. Very dark and
The screen doesn't light up like normal. Very dark and difficult to read. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
808 satisfied customers
After I press the home key it brings up the enter passcode
After I press the home key it brings up the enter passcode screen. The background color is a shade of grey and the numbers are a slightly lighter shade of grey. In sunlight you cannot even make them o… read more
Justin Johnson
Justin Johnson
Owner
3,032 satisfied customers
Today, screen is suddenly too dark to read easily. Tried a
Today, screen is suddenly too dark to read easily. Tried a few locations including "help button", but no luck. HELP! Barbara … read more
Randy IT Tech
Randy IT Tech
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Id downloaded pictures from Nikon camera to my imac Snow Leopard.
I'd downloaded pictures from Nikon camera to my imac Snow Leopard. I mad some corrections on the pictures (dark to lighter). Now I can't move the pictures to a CD. Please HELP? The pictures show an "i… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
My IPad 2 has just quit on me. I tried holding the on key on
My IPad 2 has just quit on me. I tried holding the on key on the side while pushing the on button on the face at the same time...held for 10 seconds. The screen became slightly lighter, but then went … read more
Dustin
Dustin
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Hi. My mac os x 10.6.8 looks messed up with colors, it has
Hi. My mac os x 10.6.8 looks messed up with colors, it has happened 3 times before, all the dark areas became startling red, when I restarted the computer it was ok again. Today all the dark areas whe… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
while looking at photos on a blog my iphone seemed like it
while looking at photos on a blog my iphone seemed like it became stuck on a picture. i attempted to shut my phone off. now i have a dark screen with the little circle that is to go around; but itis j… read more
Vinod Menon
Vinod Menon
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Master's Degree
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My iPad was working fine, but when I plugged it into my Mac
My iPad was working fine, but when I plugged it into my Mac Powerbook G4 to back it up, it started to synch then the ipad screen went black, the apple logo appeared, the iPad icon disappeared from the… read more
Nick H.
Nick H.
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Bachelor's Degree
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1. On my iPhoto, when I select a folder, instead of getting
1. On my iPhoto, when I select a folder, instead of getting about 12 photos on the screen that I also can scroll using the vertical scroll bar, I only get a single photo. Before, I could click or doub… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Have had Photoshop 6 for years. Now, recently got Elements
Have had Photoshop 6 for years. Now, recently got Elements 9 for my new IMac. I find the grey background impossible to see and VERY difficult to work with. How can I change the background to white or … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
On a MacBook Pro, is it possible to modify the highlight color
On a MacBook Pro, is it possible to modify the highlight color that highlights the incoming email line which has (from, subject, when received etc) that you see when you highlight an email in the inbo… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My 2 year-old daughter was playing with Illustrator on my mac
My 2 year-old daughter was playing with Illustrator on my mac and suddenly my screen is HUGE! My cursor is about 3 inches long. It's difficult to maneuver around the computer because everything is so … read more
MacTechTrainer
MacTechTrainer
Associate Degree
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I was online using my Macbook pro when the screen suddenly
I was online using my Macbook pro when the screen suddenly turned magenta and a dark black box showed up where the mouse used to be. I waited for a bit and the colors went back to normal but the compu… read more
Jesse
Jesse
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Some College
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Hi I have a 13 inch macbook pro. Yesterday it suddenly became
Hi I have a 13 inch macbook pro. Yesterday it suddenly became difficult to click either side of the track pad, and today it is completely impossible. I can still move the mouse around with the track p… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My viewing window suddenly became half sized and I cant seem
My viewing window suddenly became half sized and I can't seem to revert it to a full sized screen. Can you help?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Hi, I am trying to print an Appleworks drawing document into
Hi, I am trying to print an Appleworks drawing document into which I have pasted 4 photographs. The images on screen are perfectly clear and light but the printing comes out way too dark. I am using a… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Hello We have just changed high-speed internet providers
Hello: We have just changed high-speed internet providers - we now are completely wireless. In the process of setting this up, the AT&T tech. guy wanted to make sure the wireless would work. I was not… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
My iphoto pictures look brilliant and bright on the monitor,
My iphoto pictures look brilliant and bright on the monitor, but they print out much darker. What is the problem. I have tried adjusting the saturation. This does not work out well. How can I get the … read more
Shawn
Shawn
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Doctoral Degree
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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