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I cannot use my word on all my devices the files won’t

Customer Question
I cannot use my...

I cannot use my word on all my devices the files won’t share.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

My computer Is a Mac and I have an IPad that I want to share files between them.

Technician's Assistant: What Operating System (OS) are you running on your Mac? What about your iPad?

High serrra 11.01.02

Technician's Assistant: What troubleshooting have you tried with your Mac?

None I will take it to apple if I have problems that you can’t answer in a few minutes

Submitted: 7 months ago.Category: Mac
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Answered in 7 minutes by:
11/28/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
I installed word in September and it’s been that long only 3 months
Customer reply replied 7 months ago
No if you can’t tell me something now then I’ll go to you tube and get my answer
Customer reply replied 7 months ago
Thanks I’ll see what happens and if I feel it’s really needed then come back to you
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

Hi,

Did you get this working or?

Thanks

Kris

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