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My apple ID has been Disabled. How do i fix this problem? I…

Customer Question
My apple ID has...

My apple ID has been Disabled. How do i fix this problem?

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I can not use it on my mac desktop,i-phones, macbook pro and any othr devices i have to get apps or i-tune purchases

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

About a week and you are the first time i am trying to resole the problem

Submitted: 7 months ago.Category: Mac
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Answered in 29 minutes by:
11/28/2017
Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 7 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Mac
Satisfied Customers: 980
Experience: Product Developer at Computer Science Corporation
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Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 7 months ago

you can go to iforgot.apple.com to unlock your account with your existing password ***** to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.

If you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID. And if you have a recovery key, you can use it to help you regain access to your account.

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Mac Support Specialist: Bhavik Joshi, Computer Software Engineer replied 7 months ago

Let me know how it goes !

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