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It has iPod disabled. 2 years old. I have no idea what to…

Customer Question
It has iPod disabled. ...

It has iPod disabled.

Technician's Assistant: How old is your iPod?

2 years old.

Technician's Assistant: What have you tried so far with your iPod?

I have no idea what to do

Technician's Assistant: The Video Technician will be able to walk you through that. Anything else you want the Video Expert to know before I connect you?

I would appreciate it.

Submitted: 7 months ago.Category: Mac
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Answered in 9 minutes by:
11/28/2017
Mac Support Specialist: tyroneboman, Mac Genius replied 7 months ago
tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 10,500
Experience: Computer specialist.
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Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

Do you have a computer with iTunes software installed on it?

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