Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I'm looking for my Apple ID & password. Iphone 5S. IOS10. I…

Customer Question
I'm looking for my...

I'm looking for my Apple ID & password.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

iphone 5S. IOS10

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

I was going to download an APP and can't find info. It just happened. I looked at my list of passwords and realized I don't have it. I haven't tried anything.

Submitted: 8 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
11/27/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 8 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,282
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 8 months ago

I'm sorry about the issue, First try to recover your Apple ID by clicking the following link : https://iforgot.apple.com/password/verify/appleid#!&section=appleid once you get your Apple ID please use the link below to reset the password :

https://iforgot.apple.com/

Let me know the results

Thank you

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 8 months ago

Has everything worked out ? Do you still need help please?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I can't remember my password. So I end up with you all
I can't remember my password. So I end up with you all having to reset my phone. It takes a while and when they get it and send me a message, it asks for my password ***** I don't have! this has been … read more
Cris
Cris
62 satisfied customers
Can't find my iPhone 5s. Not sure. Only few hours. Was
Only few hours. Was working find now I can't find it … read more
Mr.Med
Mr.Med
Computer Hardware Engineer
2,282 satisfied customers
I have upgraded my iPhone 5S to a iPhone 6s. I use Sprint as
I have upgraded my iPhone 5S to a iPhone 6s. I use Sprint as my carrier and as they were attempting to change everything to the new phone, they asked what my Apple password ***** I have no idea, I hav… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
I have an issue with getting apps to work. It seems that I
I have an issue with getting apps to work. It seems that I have 2 different apple ID's. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a Apple iPhone 5s I don't use anymore because I got
I have a Apple iPhone 5s I don't use anymore because I got new Apple iPhone and I had the change the number and email and password. I have given the iPhone 5s to someone else and it's leaked to my iCl… read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I cannot remember my Apple ID. I changed my email password
I changed my email password ***** but I've never changed the Apple ID that I can remember. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I need to reset my I'd andnpassword. IPhone 5s I think it is
iPhone 5s I think it is updated to the most recent iOS … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I bought an iXpand Base for iphone backup from QVC. I
I bought an iXpand Base for iphone backup from QVC. I followed the instructions on the box for sertting it up but I can't get into the I Tunes store to get the ap for this item. I had an ID and passwo… read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
Apple ID. IPhone 5Ss model A 1533 IMEi 358755056065383
iPhone 5Ss model A 1533 IMEi 358755056065383 ...... pinterest app flashed a window while I was binging on gifs & memes & said "call Apple Care 1-800-xxxxx immediately 'cause big shit has hit this app." can't call on iPhone 5S while also following yr instructions how to fix so need to do this w/ chat. … read more
Justin Johnson
Justin Johnson
Owner
2,399 satisfied customers
Well, i'm trying to buy an app for my iphone 5s. When I type
Hi. Well, i'm trying to buy an app for my iphone 5s. When I type in my Apple ID it askes for a verification code. It says it's displayed on my other devices. But where? I've searched all over for this… read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I am unable to update or access the App Store I am worried
Hi I am unable to update or access the App Store I am worried my laptop has been compromised from a dating site please help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My password no longer works. the user name seem to be ok.
my password no longer works. the user name seem to be ok. the code … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I tried to change the ID on my old iPad so I could give it
I tried to change the ID on my old iPad so I could give it to my wife. The only thing I accomplished was to wipe out my Apple ID. After that, my Apple ID, my email addresses and passwords did not work… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a I-phone 5s and need a account # ***** down load one of
I have a I-phone 5s and need a account # ***** down load one of your calendars I have tried several times on my phone to no avail… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a iphone3gs and an iphone4. I recently updated both
I have a iphone3gs and an iphone4. I recently updated both to OS 5.0 and most everything was put on my iphone except for some of the apps were missing. When I tried to download them it shows them as "… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I bought a new iPhone 4GS yesterday to replace my old 3G.
I bought a new iPhone 4GS yesterday to replace my old 3G. In the store, I got so ...excited, I guess, I forgot my Apple ID and password. I finally remembered the ID, but the salesgirl--at my direction… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
How do I change my account I keep [email protected]
How do I change my account? I keep [email protected] when I try to download an app when I now [email protected] I also don't know what my itunes password XXXXX XXXXX download an app. Ken Lawrenc… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x