Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My Iphone 8s has totally died twice 10/9 and 10/30 and it's
My Iphone 8s has totally died twice 10/9 and 10/30 and it's less than one year old! Yesterday it was totally dead but when I put it on the fast charger this morning, it started to charge whereas yeste… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My iphone x is stuck at the end of a facetime call. I can't
My iphone x is stuck at the end of a facetime call. I can't get to settings … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
Starting this morning my Iphone froze up. I cannot push my
Hello Pearl: Starting this morning my Iphone froze up. I cannot push my combination to open. I cannot slide to turn off. I noticed a small lock at top of screen. Please help … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPhone 8 has frozen. I can heAr emails and texts being
My iPhone 8 has frozen. I can heAr emails and texts being loaded by the sound, but can't clear the screen! Won't turn off no sound … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My IPhone does not turn on. In the middle of the phone is an
My IPhone does not turn on. In the middle of the phone is an empty rectangle. … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
842 satisfied customers
My iPhone X has started switching screens at random and
My iPhone X has started switching screens at random and won't let me shut it off with the swipe motion. … read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
My iPhone X froze with empty ‘select network' screen and has
My iPhone X froze with empty ‘select network' screen and has become unresponsive. Tried hard reboot by holding side and volume buttons, but it is asking me to slide the screen to reboot, which I can't… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
954 satisfied customers
My iPhone 10 is stuck on FaceTime. It won't shut off or send
My iPhone 10 is stuck on FaceTime. It won't shut off or send or receive calls. It will swipe off of FaceTime but anything I try to do on it, it goes back to FaceTime. Help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
My iPhone 8 Will not turn on The phone has never been
My iPhone 8 Will not turn on The phone has never been dropped or never exposed to water it was at about 47% when I put it on the charge came back later and the phone will not turn on any suggestions t… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,072 satisfied customers
IPhone 6 has shut down and will not start apple logo on
iPhone 6 has shut down and will not start apple logo on screen but that is it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
My iphone 7plus home button is stuck. Tried hard stop and
My iphone 7plus home button is stuck. Tried hard stop and nothing … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
My i phone 6s died and i had to buy a new phone. i purchased
My i phone 6s died and i had to buy a new phone. i purchased an i phone 8 and need to set up the phone. i need to reset password ***** possibly email account. i was asked whether i wanted information … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,072 satisfied customers
My iPhone 7 plus just has a apple on the screen it is
Hello my iPhone 7 plus just has a apple on the screen it is frozen, I can't turn it off or make it do anything, help! … read more
tyroneboman
tyroneboman
Mac Genius
10,824 satisfied customers
My iPhone 10 touch screen isn't working. Last night it has
Won't let me because it wants me to slide to power off can't since touch screen isn't working … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Iphone will not come on...message says contact support apple
iphone will not come on...message says contact support apple iphone/restore … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My iPhone froze on the reset screen. 7plus. No tgts it I try
No tgts it I try resetting the settings n it froze on the apple logo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
My iPhone 7s is frozen with an apple logo on it, can I fix
My iPhone 7s is frozen with an apple logo on it, can I fix it myself? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I phone 8 is dead black screen. Where is sleep /wake button.
i phone 8 is dead black screen JA: Have you tried a force reboot on your iPhone (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)? Customer: where is sleep /wake button JA: The Mac… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x