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I need to change my apple password. Dont know

Customer Question
I need to change...

I need to change my apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

Dont know

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
11/27/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,063
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What happened when you tried to reset your password?

Please let me know

Thank you

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