Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I bought an Ipad 2 and its has 9 ios. Can I upgrade it to
I bought an Ipad 2 and its has 9 ios. Can I upgrade it to 10? Some of my apps won't load on 9 … read more
Eric Ewing
Eric Ewing
University IT Manager
208 satisfied customers
My I phone 6 will not accept my passcode it is not taking
my I phone 6 will not accept my passcode it is not taking ANY CODE AT ALL … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Cannot log on to my ipad. 20 minutes ago. You just lost me
Cannot log on to my ipad JA: When did you last change your password ***** Apple ID? Customer: 20 minutes ago JA: Did you try resetting through Apple's online account reset tool? Customer: You just los… read more
Justin Johnson
Justin Johnson
Owner
2,981 satisfied customers
I cannot get into my iphone because my old password doesn't
Greetings, I cannot get into my iphone because my old password *****'t work. I don't know why. … read more
TechSupport
TechSupport
Bachelor's Degree
31 satisfied customers
It is not my device but a subscription I wish to cancel. I
It is not my device but a subscription I wish to cancel. I was not able to find the link that would allow me to do that. Can you help me. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
How do I update my ipad to 10.3? 9.3.5. I have only tried to
I have only tried to update five days ago because my Words with Friends was acting weird. I deleted Words and when I tried to reload it said I had to update to 10.3 … read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
My phone is diabled because i forgot my passcode. 2 days ago
my phone is diabled because i forgot my passcode JA: When did you last change your password ***** Apple ID? Customer: 2 days ago when i got my iphone 8 JA: Did you try resetting through Apple's online… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Insidious an iOS update last nite and this morning the iPad
Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
IPad became dead slow about 4 days ago. page loads to Google
iPad became dead slow about 4 days ago. page loads to Google or any solid site take forever; get the server stopped responding message. I've already tried safari clear history and cookies, network res… read more
Robert M.
Robert M.
Bachelor's Degree
3,570 satisfied customers
Its Phil, My iPad 3 has a grey stripes screen. been like
Customer: Hi, Its Phil, My iPad 3 has a grey stripes screen. been like this for about six months, when it gets used a lot. just stop using for a couple of hours and it goes back to normal. now won't w… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Tried updating an old iPad 2 software and now it won't
Customer: ***** ***** tried updating an old iPad 2 software and now it won't restore or update. The apple comes up it starts to load the IOS software and boom the screen goes black and it gives an err… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I installed an updated version of word on my MacBook Pro and
I installed an updated version of word on my MacBook Pro and now it won't restart. I've tried rebooting several times but it shuts off. What can I do?… read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
I have an iPhone 4s and a Bosé player with the same conector.
I have an iPhone 4s and a Bosé player with the same conector. Recendly i have made the actualization of iOS 8.And now I can not reproduce my music. Would you explain to me if there is a configuration … read more
Pete
Pete
Engineer
Bachelor's Degree
2,960 satisfied customers
My IPAD 2 will not come out of DFU MODE... I followed steps
My IPAD 2 will not come out of DFU MODE... I followed steps with holding the power and home together until the apple logo appears. Releasing home button brings me back to the DFU picture.. What to do?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Have a Acer 57332 laptop that I am having trouble connecting
Have a Acer 57332 laptop that I am having trouble connecting to I tunes 10.7. 2 months ago I brought an I pad when I tried to link with I tunes had message saying needed to update to 64 bit edition, o… read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
my 15 inch macbook pro does not load on start. The spinning
my 15 inch macbook pro does not load on start. The spinning circle keeps on spinning only.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
cannot get ipad to turn on. already fully charged and connected
cannot get ipad to turn on. already fully charged and connected to computer USB port, but it only shows itunes connector and then shuts down again?… read more
Ashik
Ashik
Master's Degree
9,355 satisfied customers
My iMac G4 is having trouble booting. Ive been looking at
My iMac G4 is having trouble booting. I've been looking at a a grey screen with a grey apple in the middle for about 15 minutes.… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x