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I am trying to put my IPad 2 in dfu mode but the minute I
I am trying to put my IPad 2 in dfu mode but the minute I hold the top button for the 3 seconds the ipad turns on. What am I doing wrong? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
The Apple IPhone I have was given to me by my brother
The Apple IPhone I have was given to me by my brother without an instruction manual. I need help to update my contact info. … read more
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Richard
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Pearl JA: Sometimes things that you think will be really
Hi Pearl JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit mor… read more
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Richard
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This past Friday, for some reason Gmail did not recognize my
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Daniel
Daniel
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I need help in accessing My Account in iTunes. My original
I need help in accessing My Account in iTunes. My original e-mail address had been hacked and since then, I haven't used it of course, but this was the e-mail address I used to sign up with iTunes. So… read more
Frederick S.
Frederick S.
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Hi. Recently I was bombarded with e-mails recently that posed
Hi. Recently I was bombarded with e-mails recently that posed threats, could have had me arrested, in my email. I went to show my husband across the house and by the time I got there, the e-mail was g… read more
Jins M. N.
Jins M. N.
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Diplom
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I have had trouble with up dating my apps. It keeps telling
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MacTechTrainer
MacTechTrainer
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Hi-My name is Keith. I have a new 64 g/b iPad, not iPad2.
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hi there. for the moment i cannot upgrade my computer and software,
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robgranholm
robgranholm
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Bachelor's Degree
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Someone has hacked into my hotmail account and stole and changed
Someone has hacked into my hotmail account and stole and changed my password, and I want to speak to a real person about retrieving the information in my mailbox and then closing the account...I've al… read more
robgranholm
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I was drafting an e-mail and wanted to copy it in order to
I was drafting an e-mail and wanted to copy it in order to e-mail it and I must have hit cut instead of copy. Help, I would like to recover instead of re writting… read more
Mike
Mike
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Some college
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I have an Apple MacBook Pro with Microsoft Entourage 2008.
I have an Apple MacBook Pro with Microsoft Entourage 2008. I have tried to set up one of my e-mail accounts through Entourage, I receive e-mails but it will not send mail they just sit in my outbox an… read more
Mike
Mike
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Some college
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hi. started using mobilme about a month ago, and really like
hi. started using mobilme about a month ago, and really like it except for one BIG prblm: now gmail address autofill does not work with ANY new addresses since i started using mobilme. can you help?… read more
robgranholm
robgranholm
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Hello, My name is Ryan Grantham and I am the Post Supervisor
Hello, My name isXXXXX and I am the Post Supervisor for a television production company. I have been having a lot of problems with my Mac lately. I had some RAID failures and as a result lost a lot of… read more
Daniel
Daniel
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High School or GED
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I am in desperate need of your help!!! How do I rectify a
I am in desperate need of your help!!! How do I rectify a 5.5.2 syntax error 20sm4610377pzk.7 Mail could not be sent Account Name: gmail Error-17099 I was trying to send to a distribution group of 135… read more
robgranholm
robgranholm
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google gmail has frozen my ability to send emails because i
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Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
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I tried loading skype on my wifes IMac. I have it on mine.
I tried loading skype on my wife's IMac. I have it on mine. When I enter a name and password XXXXX get errors saying either the name is XXXXX XXXXX the password XXXXX What am I doing wrong?… read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
3,569 satisfied customers
Does airport express ever go bad. mine is 5 years old and
Does airport express ever go bad. mine is 5 years old and it goes on and off many times a day.… read more
Daniel
Daniel
Mac Genius
High School or GED
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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