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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cant remember my apple password. Several days agto. I

Customer Question

I cant remember my apple password.
JA: When did you last change your password ***** Apple ID?
Customer: Several days agto. I couldn't get my ipad to accept my password ***** finally changed it--so now I'm stuck. Can you helo me?
JA: Did you try resetting through Apple's online account reset tool?
Customer: yes--on my ipad
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no.
Submitted: 11 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 11 months ago.

Hi,
I'm sorry about the issue. What exactly is showing on your iPad's screen currently?
Please reply at the box below. Thank you,

Expert:  Viet - Mac Tech replied 11 months ago.

Is your iPad's screen currently showing a part of an email address? If yes, do you recognize that email address?

Expert:  Viet - Mac Tech replied 11 months ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.