Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My IMac won't boot. The keyboard and mouse don't work
My IMac won't boot. JA: Have you tried a PRAM reset on your iMac (rebooting and holding down Command, Option, P, and R)? Or rebooting in Recovery Mode (holding down Command and R)? Customer: The keybo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Can't get my keyboard ready to,be recognized, It's a 6 year
It's a 6 year old lmac that hasn't been used for about a year. Have not had problems in the past. The keyboard works fine with my other iMac. I've tried both keyboards on this one and it can't find either one … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
The mouse is frozen. I have tried the solution of command
Hello. The mouse is frozen. I have tried the solution of command option p r and am brought to a screen with a couple options but due to the frozen mouse I can't select anything. When highlighted the r… read more
Thomas Ruiz
Thomas Ruiz
Associates in Applied Science
8 satisfied customers
IMac Desktop Computer 21.5" - Purchased in 2012 OS X El
iMac Desktop Computer 21.5" - Purchased in 2012OS X El Capitan Ver 10.11.6 Processor 2.7 GHz Intel Core i5 Memory 4 GB 1333 MHz DDR3 Graphics AMD Radeon HD 6770M 512 MBI'm experiencing a problem with … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an iMac purchased in summer of 2014. It has the
Customer: I have an iMac purchased in summer of 2014. It has the updated iOS. Today, I booted it up and the boot up took me all the way to the log in screen, but when I clicked on my log-in icon nothi… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an Intel aluminum iMac, mid 2010, 21.5 inch, Model A
I have an Intel aluminum iMac, mid 2010, 21.5 inch, Model A 1311, EMC 2389, 3.06 CPU and 8 GB RAM. I have a clean install of OS X 10.6, Snow Leopard. I use an older white plastic Apple Keyboard (Wired… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a mid 2010 macbook pro. It has been working perfectly
I have a mid 2010 macbook pro. It has been working perfectly but all of a sudden the keyboard and mouse stopped working. I purchased a external keyboard and mouse and it works fine. Can someone help m… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a grey screen appear on my MacBook Pro still running
I have a grey screen appear on my MacBook Pro still running 10.6 ox when I try to plug in a graphics pad into USB port - asks me to reboot. I think this us related to when about a year about i tried a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi Just answer tech! I have a problem that I saw described
Hi Just answer tech! I have a problem that I saw described on your web site --my cursor keeps highlighting and moving and opening menu items even when I dont click on them - for example i click on a c… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a problem w/ my iMac. This is a gradually increasing
I have a problem w/ my iMac. This is a gradually increasing problem. My wired mouse will just not click. I can scroll but no clicking. I have rebooted in safe mode, same prob. I have rebooted w/ alt/c… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Hi Im having problems booting up my I mac it takes ages for
Hi I'm having problems booting up my I mac it takes ages for the desktop to appear when it does the the icons at the bottom appear but there's no bar at the top only a search magnifying glass icon in … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
put iOS 6 on my 4S and it wont let me put music nor audiobooks
put iOS 6 on my 4S and it won't let me put music nor audiobooks on it. the error is 1157 and 1156 respectively. i've tried the apple forum's answer of "logout of iTunes/iMatch, reboot computer, restar… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
i have a mac desktop...cant get past the white screen with
i have a mac desktop...cant get past the white screen with the apple and the revolving disc..tried turning off computer..unplugging it .tried 'command,option r and p '''options and ;;shift' reboot and… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
i have an older ibook 4g inherited from my brother. weve
i have an older ibook 4g inherited from my brother. we've been using it for almost a year w/out a hitch. i recently replaced my mac mini 4g with a new mini. I don't know if that is part of the issue. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My wireless keyboard and mouse have intermittent connectivity issues,
My wireless keyboard and mouse have intermittent connectivity issues....changed batteries...the connections are made then lost......the issues seems to be worsening as I can only make connections for … read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Several days ago, my iMac simply began ignoring mouse click
Several days ago, my iMac simply began ignoring mouse click commands. I've tried using wired and blue tooth mouse AND touch pad, none work. The most frustrating part of this (aside from the fact that … read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Hi, I have just purchased a new imac i7 computer. I tried to
Hi, I have just purchased a new imac i7 computer. I tried to connect my Canon Legria hv 40 camera via firewire 800 cable and imovie will not recognise the camera at all. I know the camera works becaus… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a Mac OS X v 10.4 computer. My problem is that when
I have a Mac OS X v 10.4 computer. My problem is that when I restart my computer it shuts down by its self, this happen about 5 x's between last night and this morning. It does not stay on and use to … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x