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MY internet provider address will not stay permanent. Every…

Customer Question
MY internet provider address...

MY internet provider address will not stay permanent. Every time I log on the community unsecured wifi comes on as my server not my home wifi. I put my wifi at the top of the list in the advanced area but when i log on all the surrounding wifi are alphabetical. When I click on my wifi it will stay as long as I work on the computer but the next time that I log on it switches to the community wifi again. How do I prevent this.

Technician's Assistant: When did you last change your password ***** Apple ID?

Changed my Apple ID this summer

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I don't know how to do this

Submitted: 8 months ago.Category: Mac
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Answered in 16 hours by:
11/27/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the wifi router you have, please?

Thank you

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