Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I changed my password on my computer in my apple account. It…

Customer Question
I changed my password...

I changed my password ***** my computer in my apple account. It is not working to activate my iPhone. Can you please help me?

Technician's Assistant: When did you last change your password ***** Apple ID?

I changed my password ***** a few minutes ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 hours by:
11/26/2017
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,963
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Is the new password ***** not working?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I am so frustrated i am unable to reset my apple id password
hi there i am so frustrated i am unable to reset my apple id password ***** it keeps sending the code to my iphone yet i cannot access my iphone … read more
N Nguyen
N Nguyen
Master of Business
Can't remember my Apple ID and password for my ipad. I think
Can't remember my Apple ID and password ***** my ipad … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I came into Saudi arecant get phone to work I have forgot my
I came into Saudi arecant get phone to work I have forgot my Apple ID number also … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
A few days ago I was asked to change my password so I did
A few days ago I was asked to change my password ***** I did but then it only let me use my fingerprint. Now it has locked me out completely. I am on the screen that sys Activation lock I know my emai… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My iPhone is asking for activation. It asks for the orignal
My iPhone is asking for activation. It asks for the orignal password ***** I connected the iphone and I don't remember it. I've tried the ones I thought might have been used. Please help me activate i… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Can not activate iPhone?? Recently-2 days ago. Says the
Can not activate iPhone?? JA: When did you last change your password ***** Apple ID? Customer: Recently-2 days ago. JA: Did you try resetting through Apple's online account reset tool? Customer: Says … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My iPad is locked and won't accept my password. Just now.
My iPad is locked and won't accept my password. JA: When did you last change your password ***** Apple ID? Customer: Just now. Reset it on my iPhone JA: Did you try resetting through Apple's online ac… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I can't remember my Apple ID or password. It was at least
It was at least 2yrs ago. This is an older iPad that my daughter gave me a few weeks ago. However, I had her reset all settings to factory reset. I have not signed into my apple account sense I created it 2yrs ago. It was actually an iCloud account. I'm thinking it was***@******.***, but it does not work … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
30 satisfied customers
Can not activate my iPad. Tried multiple times and says the
Can not activate my iPad. Tried multiple times and says the server is unavailable. Cannot open anything else on it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Lost my password for IPhone 5. A few months ago. Didn't
lost my password ***** IPhone 5 JA: When did you last change your password ***** Apple ID? Customer: a few months ago JA: Did you try resetting through Apple's online account reset tool? Customer: yes… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
It says it may take a few minutes to activate your iPhone,
It says it may take a few minutes to activate your iPhone, But nothing happens. It's like it's frozen in an unuseable condition. … read more
Josh
Josh
Mac Support
21,963 satisfied customers
My wife's iPhone had to have a factory reset and now she
My wife's iPhone had to have a factory reset and now she can't remember her apple password … read more
Cris
Cris
60 satisfied customers
I'm having a terrible time trying to reset my Apple passwor.
I'm having a terrible time trying to reset my Apple passwor … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
30 satisfied customers
I have a activation lock on my iPad and it is asking for my
I have a activation lock on my iPad and it is asking for my Apple ID and password.Can you email it to me at kmccart1957.com please. Thanks … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I can't get my IPhone to work I entered my I cloud info but
I can't get my IPhone to work I entered my I cloud info but it won't activate … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My password is disabled. I had changed and I cannot get into
My password ***** ***** I had changed and I cannot get into it. I'm almost 70 and my iPhone is my lifeline. Please help me. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have changed my apple password and it won't accept it when
I have changed my apple password ***** it won't accept it when I sign in … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
We own a business and just moments ago my phone rang and so
We own a business and just moments ago my phone rang and so did my managers t the same time. He acted very nervous and exited the room . He had access to my Apple ID few days back. Is there any way u … read more
Josh
Josh
Mac Support
21,963 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x