Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
After restarting ipad, it will not start. says to ente3r.
after restarting ipad, it will not start. says to ente3r … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have been using my iPad with my kindle app to read because
I have been using my iPad with my kindle app to read because my kindle charger would not stay in to charge. Anyway all of a sudden when I went in to download books from my library it wouldn't process.… read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
I am having a problem with my IPAD/ TABLET. I cannot access
I am having a problem with my IPAD/ TABLET. I cannot access it due to a 9 dots which appears on the tablet which my granddaughter installed by mistake. I have tried to reset it but cannot. Please help… read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master's Degree
22 satisfied customers
My ipad is disabled and i have no computer skills would
my ipad is disabled and i have no computer skills would appreciate help to unlock i. but want to know if i will lose all my pictures in the process … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I got a new iPad and started transferring all content from
I got a new iPad and started transferring all content from my old iPad to the new one. During the transfer the process was interrupted. Now when I start my new iPad I get the logon screen asking fo my… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I just received a new ipad. I set it up. When I tried to log
I just received a new ipad. I set it up. When I tried to log back on, it was not accepting the password ***** I thought I used. I went to iTunes on my laptop as instructed to restore my ipad but some … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a password for my Apple Id .. but cannot log onto my
I have a password for my Apple Id .. but cannot log onto my Ipad. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Will not accept passode. IPad 2017. It just started
It just started yesterday, haven't tried anything other than the passcode … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My Ipad came up with a number keypad, and I had to select 4
My Ipad came up with a number keypad, and I had to select 4 numbers as my passkey. After a few times, I forgot the passkey, so the Ipad is locked and won't let me in to do anythingl. Going to Itunes j… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
HI, I have a disabled IPad and am trying to go through Itunes
HI, I have a disabled IPad and am trying to go through Itunes on my new MAC PC. I keep getting an error message telling me to allow access, please respond on my Ipad. I cannot do that as it is disable… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have forgotten my pass word and have tried for two days and
I have forgotten my pass word and have tried for two days and have been locked out. What do I do.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi, my daughter has locked herself out of her mini iPad. She
Hi, my daughter has locked herself out of her mini iPad. She did this a few weeks ago and has just told me! She has a learning disability and does not use it to its full potential and not linked to iT… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi, My iPad has suddenly stopped connecting to Candy Crush
Hi, My iPad has suddenly stopped connecting to Candy Crush Saga. I can still connect on my iMac and Adroid phone. I get the message that I don't have 'access to the Kingdom' on my iPad. How can I get … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
my wife update her ipad, she has forgotten her password XXXXX
my wife update her ipad, she has forgotten her password XXXXX her Ipad is locked. can you help /… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My Ipod will not load any apps. I select an app and before
My Ipod will not load any apps. I select an app and before its loaded, it goes back to the home screen. I have synced it to the computer recently, and it didnt seem to help the issue. I have a 4th gen… read more
Ashik
Ashik
Master's Degree
9,516 satisfied customers
I was moving my Ipad and touched something on the screen.
I was moving my Ipad and touched something on the screen. A padlock symbol appeared and the screen is not responding to touch. I cannot "slide to unlock" and when the Password XXXXX comes up, it will … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
ipad 32gb will not repond to any command neither to turn on
ipad 32gb will not repond to any command neither to turn on nor off just rotating circle what could be wrong ?… read more
Ashik
Ashik
Master's Degree
9,516 satisfied customers
I have an Ipad 1 and attempted an upgrade to iOS 5. It is
I have an Ipad 1 and attempted an upgrade to iOS 5. It is now a brick. I have followed the chat room recs, but no success. redsnow did not work. I can not find any other useful suggestions online. The… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x