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New Ipad I got yesterday, I got my passcodes messed up.

Customer Question
New Ipad I got...

New Ipad I got yesterday, I got my passcodes messed up. Won"t accept passcodes

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Same as my apple 7 I guess. My 7 phone never ask for pass code.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I was trying to set ipad and messed up

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
I was trying to set up ipad. I got passwords to match it continued
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
11/26/2017
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,343
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

Did you create a new passcode for the iPad when you set it up?

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Customer reply replied 7 months ago
Yessir-fergy36, keys seemed to be sticking on pad
Mac Support Specialist: Pete, Computer Engineer replied 7 months ago

Ok, try wiping the screen with a slightly damp cloth if the keys are sticking and let me know if that helps?

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