Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
IPhone stuck on screen with apple logo- I have tried
iPhone stuck on white screen with apple logo- I have tried everything...even a restore and still nothing … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an Iphone 6. screen froze. phone went black with a
I have an Iphone 6. screen froze. phone went black with a bright white apple moniker appearing … read more
Cris
Cris
3,481 satisfied customers
My iPhone 8 will not let me restore it through iTunes, It
My iPhone 8 will not let me restore it through iTunes, It was stuck on a black screen with the iTunes logo, and a website. I went through ITunes, and it would load and start the process, but then it w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,848 satisfied customers
My iPhone shut itself off early this morning. When I attempt
My iPhone shut itself off early this morning. When I attempt to turn it on, I get a diagram of a plug, under an arrow pointing to an iTunes logo. The screen also says, "support.apple.com/iPhone/restor… read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
My IPhone is stuck in the apple logo screen and won't
Hello, my IPhone is stuck in the apple logo screen and won't respond. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My IPhone 5 is a little over a year old. It has locked me
My IPhone 5 is a little over a year old. It has locked me out and is giving me a DEF code. What do I do? Is this something Apple did to make me buy another phone? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I updated my iPhone and when asked to enter my apple ID it
I updated my iPhone and when asked to enter my apple ID it enters an endless cycle goes to updating iCloud settings then I get an error notice and back to the password … read more
Mr.Med
Mr.Med
1,383 satisfied customers
My iphone 6 will not sync now to Itunes. I have updated
my iphone 6 will not sync now to Itunes. I have updated Itunes and my phone and my wife's phone will synce. I get the message that Itunes does not recognize the device, etc. There is no code, just tha… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My phone wont activate. I dont know. My phone says Your
My phone says Your iphone could not be connected because the activation server cannot be found … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My Iphone 6 has frozen after an aborted attempt to upgrade.
My Iphone 6 has frozen after an aborted attempt to upgrade. It will not respond to anything. … read more
Ashik
Ashik
Master's Degree
9,451 satisfied customers
Mac OS Sierra (10.12.1) * iPhone 6s (10.1.1) * iTunes
Mac OS Sierra (10.12.1) * iPhone 6s (10.1.1) * iTunes (12.5.3.17)PROBLEM: Accidentally deleted all iMessages from one contact. Tried to use iTunes to "restore" messages and get error: "iTunes could no… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,848 satisfied customers
I have a 2 month old Apple SE. It has been great but when it
Hi, I have a 2 month old Apple SE. It has been great but when it was plugged into my Mac last night I accepted an OS upgrade. The load of the upgrade started then I found my phone had locked up. … read more
Ashik
Ashik
Master's Degree
9,451 satisfied customers
My iphone6 is having some issues, the phone turns on a
my iphone6 is having some issues, the phone turns on for about a second, gets stuck on the apple icon, the initial grey screen, then goes to black. I just took it to an expert, he said the back light … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I have a Mac...my hard disc is almost used up...about 5% left...it
I have a Mac...my hard disc is almost used up...about 5% left...it keeps prompting me to fix it which I have tried to do by deleting downloads, but still very slow, and prompt keeps popping up telling… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an iPhone 5, a first generation iPad and an iPad Air.
I have an iPhone 5, a first generation iPad and an iPad Air. My kids have filled the iPads up with all kinds of princess and disney apps -- which is fine. But today, for the first time, I picked up my… read more
Ashik
Ashik
Master's Degree
9,451 satisfied customers
I tried installing updates on iphone3gs, phone froze, I turned
I tried installing updates on iphone3gs, phone froze, I turned it off, all that would come up was apple logo. Tried recovery, all I have is iTunes and USB screen.… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
I have tried to sync my iTunes with my iPhone but now the phone
I have tried to sync my iTunes with my iPhone but now the phone is hung up with a picture of the usb and the iTunes icon.… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I am attempting to download the 3.1 upgrade into my iphone.
I am attempting to download the 3.1 upgrade into my iphone. My computer is a 10.2.8 and I get a message saying itunes cannot be downloaded. Without buying another computer, how can I get that upgrade … read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x