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Trying to unlock a forgotten passcode for an iPhone 7 plus.
trying to unlock a forgotten passcode for an iPhone 7 plus … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My iPad rebooted on it's own and now wants my Apple ID and
My iPad rebooted on it's own and now wants my Apple ID and password. I put in what I thought was correct and it says it is wrong. I went online and thru my recovery email reset my password, etc. I got… read more
John Holland
John Holland
Bachelor's Degree
20 satisfied customers
My iPhone updated last no. My iPhone updated last night and
my iPhone updated last night and after entering my Apple ID and password, I'm asked to enter a 4 digit code. I entered several obvious code combinations and none of them work. How can I fix this? … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
871 satisfied customers
I am locked out of my Iphone 7S and need help getting it
I am locked out of my Iphone 7S and need help getting it unlocked. … read more
John T. F.
John T. F.
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Two Decades Field Experience
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I have an iphone 6s and lost it yesterday. Today it was
Hello, I have an iphone 6s and lost it yesterday. Today it was found. Yea, only now I cant get it off find my iphone status. I put a lock code in and also the message that it was a lost iphone and a p… read more
Josh
Josh
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Associate Degree
5,163 satisfied customers
My phone won't accept my pass code. Model 7. Started last
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Josh
Josh
It Support Specialist
Associate Degree
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I added a passcode to my iphone. strange It is a two step
Good Afternoon I added a passcode to my iphone. strange It is a two step verfication process. Iused th same code both times. i am locked out of my phone and ipad i am a real estate agent with aninjury… read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
My phone updated during the night and now requires a pass
My phone updated during the night and now requires a pass code to open. I have not used a pass code in a long time and the last code that I did have will not work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I can't remember my Iphone password. Need help. The folks at
The folks at Verizon set it up about a month ago when I received a new phone … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Last night my phone prompted me to do an upgrade, I was so
Last night my phone prompted me to do an upgrade, I was so tired and just said yes.... when the upgrade finished I was prompted to answer questions... I was asleep and remember trying to answer them b… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I downloaded the 10.3 update to my ipad and iphone. ipad is
I downloaded the 10.3 update to my ipad and iphone. ipad is fine, but phone is locked on 6 digit code. i turned 2 way verifications off on ipad and its fine. but phone keeps asking for 6 digit code.it… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Iphone has an old email address that I can no longer
Hi there, My Iphone has an old email address that I can no longer access for apple id. So i changed it. Now it wont verify or let me sign out as the find my phone thing is turned on. Wondering if ther… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have an iPhone 6 and I erased it and removed it from my
hello so I have an iPhone 6 and I erased it and removed it from my iTunes account removed it from my icloud and now that I try to get into it, it is icloud locked I am using my apple id and password *… read more
Mike
Mike
Mac Medic
Some college
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I HAVE THE 5S AND AND PUSHED TOO MUCH HALF A SLEEP AND NOW
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RandyNetwork Tech
RandyNetwork Tech
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I have a new IPhone 6s that Verizon activated but I can't
I have a new IPhone 6s that Verizon activated but I can't get to iCloud account on iCloud to finish set up- get the Verification Failed message:error connecting to Apple ID server, all day now and hav… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Hi! Im having a minor dilemma which Im hoping you can
Hi! I'm having a minor dilemma which I'm hoping you can help me with. This summer I purchased an iPhone 3GS for my wife as a birthday present. The problem I had was she always wanted an iPhone but at … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I bought a new iPhone 4GS yesterday to replace my old 3G.
I bought a new iPhone 4GS yesterday to replace my old 3G. In the store, I got so ...excited, I guess, I forgot my Apple ID and password. I finally remembered the ID, but the salesgirl--at my direction… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a jailbroken Iphone I installed a locked screen theme
I have a jailbroken Iphone I installed a locked screen theme and now i can not unlock my phone i know the code but it does not allow me to type in the code. i do not want to restore it… read more
Ashik
Ashik
Master's Degree
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

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965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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