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I cant unlock my i pod. I bought it used at a pawn shop. Not…

Customer Question
I cant unlock my...

I cant unlock my i pod

Technician's Assistant: When did you last change your password ***** Apple ID?

I bought it used at a pawn shop

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not at this time

Submitted: 7 months ago.Category: Mac
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Answered in 1 hour by:
11/25/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
Today
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

Hi,

Do you need to reset the PIN code, correct?

Regards

Kris

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Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

OK - it's easy, however, If iCloud lock is enabled the phone will not work unless you get the original owners password.

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Customer reply replied 7 months ago
No more money iam done with you guys all you want is more mone i want my $5.00 refund and iam not going to spend any more money understand ? Iam just going to throw it in the trash not worth the headace and trouble thanks any way Tom bye
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