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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Bought a new I pad having trouble. Can I call you? How do I

Customer Question

Hi, bought a new I pad having trouble. Can I call you?
JA: What Operating System (OS) are you running on your iPad?
Customer: How do I find that
JA: The Mac Technician will be able to walk you through that. How long has this been going on with your iPad? What have you tried so far?
Customer: Just trying to enter pass codes and Apple id
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I am very green so please not to technical
Submitted: 12 months ago.
Category: Mac
Expert:  Kris R replied 12 months ago.

Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?