Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have an iPhone and macbook pro. I need to free up some
I have an iPhone and macbook pro. I need to free up some space on my phone. I have 5000+ pictures on it. I thought I'd delete them off my phone since they're also on my mac via the cloud, but when i g… read more
Ashik
Ashik
Master's Degree
9,529 satisfied customers
I have recently purchased a iPhone 7 and also 50gb of iCloud
I have recently purchased a iPhone 7 and also 50gb of iCloud storage. My phone storage is apparently full, but only 5gb has been stored to my iCloud. How do I send all my photos and videos to my iClou… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
514 satisfied customers
What phone do you recommend? Did you say 16 GB is too small
What phone do you recommend? Did you say 16 GB is too small if I want to have apps on my phone? What is the right GB to look for? I have an iPhone 6S iOS 11.2.6… read more
Jason Jones
Jason Jones
AAS Information Technology
11,519 satisfied customers
I just upgraded to add more icloud space but my iPad still
I just upgraded to add more icloud space but my iPad still says i only have 5 gb available? How long does it take after purchase to update this … read more
Michael T
Michael T
1,937 satisfied customers
I am trying to downgrade my icloud storage plan from 50 GB
I am trying to downgrade my icloud storage plan from 50 GB to 5GB free. Everything goes fine until I try to tap on the upper Done word. It doesn't show up blue like the other prompts. I have tried sev… read more
Justin Johnson
Justin Johnson
Owner
3,549 satisfied customers
I just paid for more storage on my iphone4 but it will not
I just paid for more storage on my iphone4 but it will not let me increase my photos. meaning it will not let me take more photos or change the amount of storage for photos? … read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
I have just typed a email and pushed send - I am being told
I have just typed a long email and pushed send - I am being told I am out of cloud storage...email has not been saved in drafts or sent. I have tried to upgrade the cloud to 50 GB but for 1.29 per mon… read more
Justin Johnson
Justin Johnson
Owner
3,549 satisfied customers
I am not techno-savvy so... my backup is going to shutdown
I am not techno-savvy so... my backup is going to shutdown because I have no more room. I will buy more GB but not sure thatworks. do I need a card, does it get billedto Verizon or do I have to go thr… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,598 satisfied customers
I purchased 50 GB and my phone still won't let me use The
I purchased 50 GB and my phone still won't let me use The extra space … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I accidentally deleted most photos from my phone as well as
I accidentally deleted most photos from my phone as well as the Apple Store app shop icon! I was trying to make more space on my phone and deleted things by mistake! Please help! … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
To you! My credit card was cloned and I missed payment on my
My credit card was cloned and I missed payment on my additional iCloud Storage so it was discontinued. I have put in new card details and increased it twice but I still get the message that my iCloud storage is full. Can you help a non-technical idiot please?!!! … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I have a 4s iPhone and a iPad 2. Pictures taken on the
I have a 4s iPhone and a iPad 2. Pictures taken on the iPhone are iCloud-linked to the iPad. As the phone has reached its storage limit I want to delete the iPhone pictures, but not the iPad copies. B… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
Good evening Michelle. There is not enough storage space to
Good evening Michelle. There is not enough storage space to back up to the cloud. I can buy more, but, the new phone will have much more storage on it so the extra storage won't be necessary. Should I… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
Having a couple of issues with icloud and itunes. 1. I
Having a couple of issues with icloud and itunes. 1. I need detailed instructions on how to change my credit card info on itunes 2. My phone keeps saying that my icloud is full a. how do i access the … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a iPad, bought an additional 50GB (R800.00) for it
I have a iPad, bought an additional 50GB (R800.00) for it via credit card. When can I expect to receive the additional space. I now have only 5GB which is standard. My e-mail address [email protected]… read more
Jason Jones
Jason Jones
AAS Information Technology
11,519 satisfied customers
I own a 28 GB I-PAD with only 603 MB remaining. I bought 20
I own a 28 GB I-PAD with only 603 MB remaining. I bought 20 Gig of Cloud storage because I was out of storage and unable to download. So I need to know how to manage my 20 GB of cloud storage so I can… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
I have a old imac 4.1 desktop which is still using Tiger. In
I have a old imac 4.1 desktop which is still using Tiger. In searching for a new printer I realize that I cannot get one to coordinate with this old system. I called my local Mac store and was told th… read more
Ashik
Ashik
Master's Degree
9,529 satisfied customers
i downloaded 3 songs from i tunes and have been charged on
i downloaded 3 songs from i tunes and have been charged on my credit card for 5 transactions they were all done at the same time one for jan 28 when i didnt even have access to computer… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x