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I am trying to download a program and I keep getting this…

Customer Question
I am trying to...

I am trying to download a program and I keep getting this message Safari can’t open the file “itransfer_setup.exe” because no available application can open it.

Technician's Assistant: When did you last update Safari?

? not sure

Submitted: 8 months ago.Category: Mac
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Answered in 2 minutes by:
11/24/2017
Mac Support Specialist: Byron, Computer Support Specialist replied 8 months ago
Byron
Byron, Computer Support Specialist
Category: Mac
Satisfied Customers: 3,402
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Only Windows computers can open .exe files. Does the program you are trying to download

have a Mac version?

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Mac Support Specialist: Byron, Computer Support Specialist replied 8 months ago
Ask Your Own Mac Question
Customer reply replied 8 months ago
I thought that is what i downloaded. I'll go and check now.
Customer reply replied 8 months ago
Thanks for you help. I downloaded the wrong program
Mac Support Specialist: Byron, Computer Support Specialist replied 8 months ago

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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