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I recently joined Apple Music so I could transfer my music
Second opinion] Hi,I recently joined Apple Music so I could transfer my music from an old MBP to my new one. I just got an email about some nice Christmas music form Apple Music. Sooo... how does it w… read more
TechMinister
TechMinister
Bachelor of Arts
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This is my fifth attempt to have a chat. Please call me atif
Hi Michael, This is my fifth attempt to have a chat. Please call me at(###) ###-####if we get disconnected. I bought an iPad and an iPhone from you and when you downloaded my old phone my music librar… read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
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I have an ipad and macbook pro. I cannot get my library
when i try 5to listen to my musi9c on my Ipad they said … read more
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Rennan Lui
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I purchased music (probably a year ago) from the ITune
I purchased music (probably a year ago) from the ITune store. It is showing that the songs still have to be downloaded but everyone I tap to download, it says downloading, then the cloud reappears and… read more
Robert H
Robert H
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ITunes library not accessible on desktop Mac. It is
iTunes library not accessible on desktop Mac. It is available via iOS iPhone and iPad. Need full library back on desktop for general use and to allow access by Sonos sound system … read more
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John T. F.
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I updated my ipad and half my music library disappeared.
I updated my ipad and half my music library disappeared … read more
Ameen Khan
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Recently purchased a MacBook Pro. The transfer went OK, but
Hi. Recently purchased a MacBook Pro. The transfer went OK, but some of my playlists did not transfer. Can I get them off the iCloud ? … read more
David L
David L
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On 02/13/18 I received an e-mail from iTunes that I had
On 02/13/18 I received an e-mail from iTunes that I had subscribed to a year of Apple Music family membership. I did not make the purchase and it was made through iCloud on a MacBook Pro 15 which I do… read more
Jamie Macko
Jamie Macko
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I have a lot of music on my MacBook Pro that does not appear
I have a lot of music on my MacBook Pro that does not appear in my iPad 2 or IPhone 5S … read more
Pete
Pete
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Last month, i received an email informing me that I had
Last month, i received an email informing me that I had signed up for Apple Music Membership --- Order ID MN2H85V942 and document # 155191957836 for a total of $9.99. It appears that this is a monthly… read more
John T. F.
John T. F.
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Three Decades Field Experience
3,666 satisfied customers
Ii subscribe to Apple Music, I have Apple Music on my
Ii subscribe to Apple Music, I have Apple Music on my IPhone, Ii should have. Apple Music on all my devices, however. When I attempt to access it on my IPad Pro. I am required to get. Another subscrip… read more
tyroneboman
tyroneboman
Mac Genius
High School or GED
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I Have done several purchases - songs from itunes store-
Hi, I Have done several purchases - songs from itunes store- through my ipad pro, but songs do not appear on my macbook pro!. What do I need to do to sync my purchases? … read more
Bhavik Joshi
Bhavik Joshi
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I have tracks stored in iTunes on my MacBook that will not
I have tracks stored in iTunes on my MacBook that will not sync to my iPad. They were from a burned cd. I am a gospel singer and I need them on my iPad because that is how I play my songs when I am in… read more
Ashik
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Master's Degree
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My question is as follows......We have a imac as our home computer.
My question is as follows......We have a imac as our home computer. We have had 2 ipods running off the computer. When running Itunes we have been using the same apple ID but just syncing the ipods wi… read more
Vinod Menon
Vinod Menon
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I upgraded my MacBook Pro over the weekend and now my music
I upgraded my MacBook Pro over the weekend and now my music in my playlist will not play. By each song there is a exclamation point which means it is not there. A message comes up that says "The song … read more
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Vinod Menon
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My wife and I each have an itunes account. Hers is on her Macbook
My wife and I each have an itunes account. Hers is on her Macbook pro and mine is on a PC, ipad and iphone. My account has much more content then hers. I'd like to merge the accounts into one. I''d li… read more
Jins M. N.
Jins M. N.
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My laptop PC has approximately 2500 songs in iTunes. When I
my laptop PC has approximately 2500 songs in iTunes. When I try to transfer/Sysnch to my iPad or iPhone, only 1050 or so will transfer. I have approximately 1/2 of the songs in my iTunes coming from r… read more
Mike
Mike
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Some college
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I have established 2 iTunes accounts accidentally. This happened
I have established 2 iTunes accounts accidentally. This happened because I had a new email address when I purchase a new MacBookPro. I am one person, with numerous apple products (one iMac, 2 MacBook … read more
Frederick S.
Frederick S.
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,606 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

769 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

225 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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