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Where is file containing photoshop elements 18 stored on my…

Customer Question
Where is file containing...

Where is file containing photoshop elements 18 stored on my pc

Technician's Assistant: When did you last update Photoshop?

Yesterday

Technician's Assistant: What have you tried so far with your Photoshop?

Program is all working ok but it is not in my list of programes or downloades just like to see its location on my pc

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
11/23/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,125
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Do you still see the icon on your computer for the program?

Please let me know

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Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

ok, right cick it an choose open file location and it should show you where it resides.

Let me know how you go please

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Customer reply replied 7 months ago
no good there is no option for file location
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

Is the file on your desktop?

If not, click and drag it to the desktop and then you should see the option

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Customer reply replied 7 months ago
did that there is still no option to locate file
Customer reply replied 7 months ago
hello are you still there
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

Yes I am here, the shortcut should provide this.

Which version of windows are you using?

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Customer reply replied 7 months ago
photoshop 18
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

I am referring to the version of windows you are using please

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Customer reply replied 7 months ago
windows 10
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

Ok, you should see the option when it is on the desktop

Can I connect to your computer and I can find it for you

Please click on this link

http://www.justanswer.com/remotedesktop/join.aspx?Session=f271df58-bf3e-4d61-a869-2ea70f940699

Click I agree and run the file

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Customer reply replied 7 months ago
no leave it ok
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

It would only take a minute to find it, or you do not wish for me to connect to your computer?

If not, then click on the folder icon which is yellow, at the bottom of the screen

Go to C drive and look for program files

Go into that, look under adboe and tell me if you see it there please

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