Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I need a iD and password. According. It is my apple phone.
I need a iD and password JA: What exactly are you having trouble accessing? Customer: According JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: It is my apple… read more
Jon
Jon
Bachelors Degree
780 satisfied customers
I can't create an apple ID. HP laptop. I'm a 70 yr old lol.
I have tried installing apple ikd but it will not accept my email which ends in yahoo.co, … read more
Cabletech
Cabletech
Computer Networking
145 satisfied customers
Want to recover old account. Very important. having trouble.
Want to recover old account. Very important. having trouble. lost some important information. … read more
Richard
Richard
Apple Software Engineer
48,267 satisfied customers
I'm trying to fix up an old ipnone which I have been using
I'm trying to fix up an old ipnone which I have been using as an ipod so that my grandson can use it but it wont accept my apple password ***** im afraid of losing my apple password ***** keep getting… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Having trouble logging onto my old iphone 10. I am not sure
I am not sure as I have not used it for several years. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Each time I am asked enter password it is not excepted. I
Each time I am asked enter password ***** is not excepted. I have changed it several times and none of them work. I am 78 years old and struggle I want to cha … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
Device will not unlock so I can use IQ mileage app for work
Device will not unlock so I can use IQ mileage app for work mileage. Device will not accept password ***** created, nor will it accept answers to security questions. IMEI# ***** up with "no associated… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Cannot creat a new account. Have tried several times after
Cannot creat a new account. Have tried several times after attaining a new numeric code from you but does not work? … read more
Richard
Richard
Apple Software Engineer
48,267 satisfied customers
I cannot login to iTunes, etc. because it is asking me for
I cannot login to iTunes, etc. because it is asking me for the password ***** my old email address. Even though I supplied the password ***** does not recognize it. I tried the new email address and p… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I'm trying to create an apple ID. I've input my credit card
I'm trying to create an apple ID. I've input my credit card #***** but wouldn't accept it. Trying another card, but now it's only authorizing me to contact support..... … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
Can't remember my Apple ID password. 2 or 3 years ago. Don't
Can't remember my Apple ID password. JA: When did you last change your password ***** Apple ID? Customer: 2 or 3 years ago . JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
It wont reco recognise the correct password. Some time ago.
i have a macbook pro with the latest operating system … read more
Richard
Richard
Apple Software Engineer
48,267 satisfied customers
MY MAC APPLE ID WAS CREATED WITH AN OLD EMAIL ADDRESS WHICH
MY MAC APPLE ID WAS CREATED WITH AN OLD EMAIL ADDRESS WHICH IS NO LONGER ACTIVE. I TRIDE TO CREATE A NEW APPLE ID WITH MY GMAIL ACCOUNT AND IT DOES NOT ACCEPT THE NEW PASSWORD ***** THEREFORE I CANNOT… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I have an early 08 13" Macbook that currently has OS X 10.7.5
I have an early 08 13" Macbook that currently has OS X 10.7.5 installed. Is there a newer OS that can be installed on this Macbook or is this the only current available OS? Thanks.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have been trying to register my email and password XXXXX Apple.
I have been trying to register my email and password XXXXX Apple. I have forgtten the original s. I wrote them down , but they were not accepted. I gave all new imfo and answered questions and birth d… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My apple ID is attached to an email account I no longer have
My apple ID is attached to an email account I no longer have access to. When I try to change it to my gmail account I am advised that account is in use. I have my gmail set up om my MacBook pro and my… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am new to apple - I bought an Iphone4 a couple of days ago
I am new to apple - I bought an Iphone4 a couple of days ago and I'm frustrated with my ability to create an apple ID. My email [email protected] and that's what I've entered but the system keeps telli… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x