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I've accidently deleted my iTunes game apps program from my…

Customer Question
I've accidently deleted my...

I've accidently deleted my iTunes game apps program from my laptop how can I retrieve it

Technician's Assistant: What Operating System (OS) are you running on your Apple device?

I don't know what you mean

Technician's Assistant: Did the application come with an uninstaller, either on the installation disc or in the application's folder on your Mac?

Yes under control panel my computer is Dell

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't have a Mac compter

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
11/23/2017
Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 789
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

Do you mean you deleted the itunes app from your computer and you need to create a new shortcut to itunes or reinstall it?

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Customer reply replied 8 months ago
I deleted the iTunes game apps from my DELL computer
Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

Don't worry as the funds did not go thru I can still try and remote assist. In order to remote assist I just need you to do the following:

1. Click this link: https://join.zoho.com/466386706

2. Click the “download’ button

3. Open the downloaded file

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Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

Did you still need help? Were you able to click the link I sent you?

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Mac Support Specialist: Jon, Mac Enthusiast replied 8 months ago

If you wait to long to remote assist, I may need to end you a new link as the previous one may time out. Let me know when you are ready to begin. Thanks.

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Customer reply replied 8 months ago
what happen the expect left when I was trying to do what he asked
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi,

Can I connect to your computer to fix the issue?

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