Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

How do i unlock my apple ID. I'm trying to change it now!!!

How do i unlock...

How do i unlock my apple ID

Technician's Assistant: When did you last change your password ***** Apple ID?

I'm trying to change it now!!!

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am also trying to get ICloud on my computer

Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
11/22/2017
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified
Aparna Indresh and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 8 months ago
a few days ago!!

I could see that you have requested for secure remote assistance before we proceed further may I know what is the operating system of your computer?

Ask Your Own Mac Question
Customer reply replied 8 months ago
Verizon
Customer reply replied 8 months ago
what do you mean by operating system??

Are you using windows or mac computer?

Ask Your Own Mac Question
Customer reply replied 8 months ago
i said Verizon,, is that right??

No it is not correct.

Ask Your Own Mac Question
Customer reply replied 8 months ago
oh,, mac computer!!Mac computer!!!Mac computer!mac

Okay, so you have mac computer.

Ask Your Own Mac Question
Customer reply replied 8 months ago
thank you
Ask Your Own Mac Question

Are you able to connect to the remote please let me know?

Ask Your Own Mac Question
Customer reply replied 8 months ago
ok

Is it connecting because I am not able to see your screen?

Ask Your Own Mac Question
Customer reply replied 8 months ago
no

Okay, is that fine with you if i will send you the link to reset your Apple Id password?

Ask Your Own Mac Question
Customer reply replied 8 months ago
how do i connect?

May be that link is not working so i will not be able to connect with you remotely.

Ask Your Own Mac Question
Customer reply replied 8 months ago
ok,,, also i have a verizon tecnation come to check out my wiring in about 30 minutes!!!
Customer reply replied 8 months ago
ok this guy will be here soon ,, baby he can get me connected,, i think also it might be my modem!!!!

Okay, meanwhile you can try to reset your Apple ID password ***** click on this https://iforgot.apple.com/password/verify/appleid and follow the steps in order to reset your password ***** please let me know if this helps or if you face any issue let me know.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aparna Indresh Your Own Question
Aparna Indresh
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
529 Satisfied Customers
Experience: Engineer at Aparna Indresh

Aparna Indresh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I can't unlock my iphone 5 i have forgot my id and password.
I can't unlock my iphone 5 i have forgot my id and password … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Can't remember my password. Can someone help me. Apple.
Can't remember my password JA: What exactly are you having trouble accessing? Customer: Can someone help me JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Ap… read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
1 satisfied customers
I have been locked out of my Apple device and it is not
I have been locked out of my Apple device and it is not accepting my correct security answers to unlock it … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
6 satisfied customers
Do not remember password for icloud to get in my ipad. Do
do not remember password ***** icloud to get in my ipad. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a whole lot of Apple ID's with different passwords
I have a whole lot of Apple ID's with different passwords and I don't know any of them so I'm lock out of my iPad can you help? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
152 satisfied customers
Cant unlock phone. Can not unlock iphone. Can not get that
cant unlock phone JA: When did you last change your password ***** Apple ID? Customer: can not unlock iphone JA: Did you try resetting through Apple's online account reset tool? Customer: can not get … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Typed wrong iCloud password more than once and I'm locked
typed wrong iCloud password ***** than once and I'm locked out … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
My iPhone iCloud lock how to unlock please. I buy from
I buy from Facebook but can't use it because the iCloud lock … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
How do i unlock my ipad 4 mini with icloud. Acouple dayz
how do i unlock my ipad 4 mini with icloud JA: When did you last change your password ***** Apple ID? Customer: acouple dayz ago JA: Did you try resetting through Apple's online account reset tool? Cu… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Purchased 7+ from internet, has an icloud lock, how to
Purchased 7+ from internet, has an icloud lock, how to remove it … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
It says I have to activate my iPad. Can not remember iCloud
It says I have to activate my iPad. Can not remember iCloud ID or password … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I'm locked out of apple id, i think I tried too many times.
I'm locked out of apple id JA: When did you last reset your Apple ID or password? Customer: i think I tried too many times. JA: Have you installed any updates recently? Customer: Its locked JA: What t… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
I am trying to log into iCloud and it said my Apple ID has
I am trying to log into iCloud and it said my Apple ID has been locked. It is the same password ***** my apple ID but I cant get into it. I changed my password. … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I plugged my iPhone 6 into my mac (which I haven't done in a
I plugged my iPhone 6 into my mac (which I haven't done in a while!) and I accidentally restored it to my old iPhone. Lost recent contact/calendar/photos/everything from the last year...anyway I can u… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
How do you unlock an iCloud? I am going to buy an iCloud locked
How do you unlock an iCloud? I am going to buy an iCloud locked iPad Air 2 which is I cloud locked… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
My name is ***** *****. The problem is I just got a new
Customer: My name is ***** *****. The problem is I just got a new macbook air I put in by mistake my wifes apple id and now I can only sign in with that. I want to be able to sign in with my apple id … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
How do I change my wifes Apple ID? It is currently with Gmail.
How do I change my wifes Apple ID? It is currently with Gmail. I just bought her an Ipod2 and the store set up her email account with icloud and I want to make her ID and email the same. Does she have… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x