Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have an I-pad air. I have text messages months old! How do…

Customer Question
I have an I-pad...

I have an I-pad air. I have text messages months old! How do I get rid of them?

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Not sure I'll check the settings

Technician's Assistant: Did the application come with an uninstaller, either on the installation disc or in the application's folder on your Mac?

Can you just call me?

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
11/22/2017
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,939
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Mac Question
Mac Support Specialist: Josh, Mac Support replied 7 months ago

Go into your text message

Make sure you are viewing all of the messages from different people

Swipe left on a conversation from the person you wish to delete and select DELETE

Please let me know if that works for you

Ask Your Own Mac Question
Mac Support Specialist: Josh, Mac Support replied 7 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Josh Your Own Question
Josh
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,939
21,939 Satisfied Customers
Experience: 5 years as Network Admin, 10+ years of IT support

Josh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My wife's I pad has a message popped up that says call apple
My wife's I pad has a message popped up that says call apple support at 1-888(###) ###-#### Is this a legitimate notice. P.S. the I pad is locked up and can't do anything with it . … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I am trying to retrieve text messaging from a deleted
I am trying to retrieve text messaging from a deleted contact. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
My text messages from my iPhone appear at the bottom of my
Hi. my text messages from my iPhone appear at the bottom of my Mac Air. How do I stop them from appearing? … read more
Donna French
Donna French
Bachelor of Science
54 satisfied customers
I want to take off of my I pad all old messages without
I want to take off of my I pad all old messages without loosing my contact information. I have a couple of contacts that have several months of Skype texts and Pictures that I would like to take off m… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I plugged my iphone into my computer and it backed up to a
Hello. I plugged my iphone into my computer and it backed up to a year ago and all my information from the last year is gone. I dont remember if I have a more recent backup or not. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Upgraded to 6s and in transfer of data lost all text
upgraded to 6s and in transfer of data lost all text messages - critically important to retrieve.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have an mac air book and i phone and i pad but the files/folders
I have an mac air book and i phone and i pad but the files/folders that i have on my air book on hotmail don't show up on my i phone or i pad I see that i have to pay you for the answer which i don't … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a macbook air and i reset the password about a month
I have a macbook air and i reset the password ***** a month ago and I still can't figure it out. I have been using another user, but this is ridiculous. can you help me?… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
If my apple id is different icloud than my wife and kids but
If my apple id is different for my icloud than my wife and kids but we share the same id and password ***** iTunes and apps on my phone will my messages go to their ipads still? It did in the past but… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I had an iPad Air 2. It got smashed and I have a new one.
I had an iPad Air 2. It got smashed and I have a new one. I'm trying to get all of my apps and content from the old iPad backup to the new iPad. Problem is everytime I connect the new iPad it does its… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
using iphone 4s. Upgraded ios 8.1.1. Lost volume for incoming
using iphone 4s. Upgraded ios 8.1.1. Lost volume for incoming texts and emails. Ringer works. Ive played around with the settings and seems like im doing everything right. Tweaked notifications, sound… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my i pad isnt syncing with the i phone for messages-- did
my i pad isn't syncing with the i phone for messages-- did I miss something? It was for a few days, and now only sync with messages already on it and not allowing new messages to start from the I pad.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi Just answer tech! I have a problem that I saw described
Hi Just answer tech! I have a problem that I saw described on your web site --my cursor keeps highlighting and moving and opening menu items even when I dont click on them - for example i click on a c… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have a new i-pad and have no idea how to set it up. Tried
I have a new i-pad and have no idea how to set it up. Tried to move my addresses from I-phone to i-pad but it still doesn't work. I have warrenty agreement 540004627924 I'm 62 years old and really don… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
We have a local network that uses Remote Desktop Connections
We have a local network that uses Remote Desktop Connections to access a server that runs our Clinical Module for our Electronic Health Record. All of our users are on PC's except one that uses an I-P… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an olde I book G 4. (10.3.9)..I went and purchased a
I have an olde I book G 4. (10.3.9)..I went and purchased a new I pad 1,realizing that I could not sync it to that olde laptop. I thought that I did not need a new laptop,and could just get along with… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
Hello, Im trying to equalize information between my Mac Air
Hello, I'm trying to equalize information between my Mac Air and my Mac Pro through idisc. Can't get through to the free service at Mobile Me. Can you help me? How can you text message me? You don't k… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
When I try to spell check a document in Word for Mac I get
When I try to spell check a document in Word for Mac I get the message "The spelling and grammar check is complete. Test set to (no proofing) was skipped. To find (no proofing) text, click Edit/replac… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x