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Can't restart my iPad will not except password.? ?? My

Customer Question
Can't restart my iPad...

Can't restart my iPad will not except password

Technician's Assistant: What Operating System (OS) are you running on your iPad?

?

Technician's Assistant: What confuses you?

??

Technician's Assistant: What confuses you?

My password ***** digit screen appears and when i try to enter # nothing happens

Technician's Assistant: When did you purchase your iPad? What troubleshooting have you tried?

2 years ago the screen comes up and seri says enter password ***** ID requires your password ***** iPad restarts but will not except #"s

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

When I last turned off iPad it was fine and now it will not except 6 digit password

Submitted: 7 months ago.Category: Mac
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Answered in 9 minutes by:
11/22/2017
Mac Support Specialist: Ashik, Mac Technician replied 7 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,350
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What exactly happens when you touch the numbers ? Is it speaking anything ?

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