Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I need to re-activate my iPAD. It is old iPad mini model
I need to re-activate my iPAD. It is old iPad mini model A1454. Activation is now required since I have had it turned off for quite some time. It is asking for original Apple ID and password ***** use… read more
Justin Johnson
Justin Johnson
Owner
3,549 satisfied customers
My mini ipad is on activation Lock,,The Id is not working I
my mini ipad is on activation Lock,,The Id is not working I changed the password ***** that seems to be working..I don't know what to do next. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I can't remember the login info. The mini ipad shut down all
I can't remember the login info. The mini ipad shut down all the way and now I'm trying to get back on and I can't remember the login info … read more
Justin Johnson
Justin Johnson
Owner
3,549 satisfied customers
I buy the used iPad but I can't start that because I don't
I buy the used iPad but I can't start that because I don't have used iCloud … read more
Harry
Harry
197 satisfied customers
Ipad locked. Recently. All my other devices are unlocked.
Recently. All my other devices are unlocked. Just need to unlock mini iPad. Apple account password ***** ***** a problem. I know it. … read more
Harry
Harry
197 satisfied customers
Story, sorry. I have two iPad, one is an old one and until 2
i have two iPad, one is an old one and until 2 weeks ago was working well. However, it now states that it is locked and I need my Apple ID and password ***** unlock it. Oh. I cannot find the password ***** I've obviously put in a safe place. Is there any way I can get it unlocked (deactivated) other than using the original addy and password ***** was activated with. It said before announcing it was locked that it became so because someone had used the facility to find my phone, which was not true. At least I'd not done so. I could answer any security questions if that is an option. Sorry, it's an iPad. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,162 satisfied customers
I couldn't open the activation lock... Actually this phone
Actually this phone sent by my brother and he bought it as 2nd hand. When he sent it to me it was showing like this. I asked him and said doesn't know. Cause he bought it from someone else. … read more
Cabletech
Cabletech
Computer Networking
761 satisfied customers
I found this i pad air. it has an activation lock message.
i found this i pad air. it has an activation lock message. how do i erase the lock so i can use the device? … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
1,004 satisfied customers
I have an older iPad set up ages ago with. I can no longer
I have an older iPad set up ages ago with***@******.***. I can no longer get in as it is now asking for the original password ***** set up. I have since changed my email address. Can you help? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,162 satisfied customers
I have a whole lot of Apple ID's with different passwords
I have a whole lot of Apple ID's with different passwords and I don't know any of them so I'm lock out of my iPad can you help? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,162 satisfied customers
My I pad suddenly is locked I don't know how this happened
My I pad suddenly is locked I don't know how this happened it was fine yesterday morning but last night it was locked. It says to use the Apple ID and password ***** was used to setup the iPad but whe… read more
Justin Johnson
Justin Johnson
Owner
3,549 satisfied customers
I don't remember my Apple ID password. I don't rember. Not
I don't remember my Apple ID password JA: When did you last change your password ***** Apple ID? Customer: I don't rember JA: Did you try resetting through Apple's online account reset tool? Customer:… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
AFTER erase reset the device have trouble to activation
AFTER erase reset the device have trouble to activation lock … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,915 satisfied customers
I bought an IPAd that was activated by my brother. It's now
I bought an IPAd that was activated by my brother. It's now locked. I don't have the Apple ID to activate it … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Activation lock is on. I don't know I tried a few days ago
I don't know I tried a few days ago but it didn't work … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I bought a ipad mini that is locked and cannot be unlocked,
I bought a ipad mini that is locked and cannot be unlocked, I guess it was lost or considered stolen by the customer who owned it. But i took it to the police station and they said it was not reported… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
My iPad was reset and I can't fix it I don't know the Apple
My iPad was reset and I can't fix it I don't know the Apple ID or password ***** dand … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,915 satisfied customers
Insidious an iOS update last nite and this morning the iPad
Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x