Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I'm running a MacBook Pro mid 2009, using system 10.11.6. OS
I'm running a MacBook Pro mid 2009, using system 10.11.6 … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
My MacBook Pro crashed a few weeks ago, It is now running
My MacBook Pro crashed a few weeks ago, It is now running and I am trying to reinstall Microsoft Office, but every time I try to reinstall, it won't let me - says I don't have administrative privilege… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
Oh um i have a macbook pro and i replaced the battery, but
oh um i have a macbook pro and i replaced the battery, but when i turn it on i get the folder with question mark and when iboot into recovery mode, there's no hardd rive so i can't reinstall the OS or… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I need to show a DVD on my Epson projector. The DVD plays
I need to show a DVD on my Epson projector. The DVD plays fine on my computer but it is grey on the Epson projector … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Macbook Pro is not booting properly. It first does the chime
My Macbook Pro is not booting properly. It first does the chime then shows the Apple logo on a white screen. Then after a while, it still has the Apple logo on a white screen, but with the loading whe… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Ive been given a macbook pro with an unknown master password
I've been given a macbook pro with an unknown master password XXXXX only the admin user enabled. It's running snow leopard. I have another macbook pro running LION. I just told that machine to DL LION… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have a new Windows 7 Pro machine, and I have a MacBook Pro
I have a new Windows 7 Pro machine, and I have a MacBook Pro laptop. I also have a small network. Both computers can see each other, but I cannot transfer documents to the MacBook over the network. It… read more
Kalyan Kovi
Kalyan Kovi
Master's Degree
2 satisfied customers
I use iDVD 7.1.2 for Burning DVD slideshows and When I try
I use iDVD 7.1.2 for Burning DVD slideshows and When I try to burn an iDVD project it encodes the menus and video assets then iDVD 7.1.2 unexpectially quits for some unknown reason that I can't figure… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Cant burn DVD on burner, MacBook Pro. Installed new burner
Can't burn DVD on burner, MacBook Pro. Installed new burner last week, sometime work, sometimes doesn't. Disc keeps getting spit out. DVD was created on DVD Studio Pro and and the files from Compresso… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I have a MacBook Pro. I am using with an HP Officjet J3680
I have a MacBook Pro. I am using with an HP Officjet J3680 "All-in-One. The MacBook Pro recognizes the combo HP printer/scanner/fax. However when I scan, the image feeds, but I get an "unknown error" … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Im trying to erase and reinstall OSX on my Macbook, is all
I'm trying to erase and reinstall OSX on my Macbook, is all i need the "Applications Install DVD"? And how do i do this?… read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
Hi, I am trying to transfer my files, documents, music and
Hi, I am trying to transfer my files, documents, music and email from a MacBook to an a MacBook Pro. I used migration assistant with firewire, but it keeps only copying my settings and applications an… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
Can I start up an ipad from a MacBook Pro Intel Core 2 Duo,
Can I start up an ipad from a MacBook Pro Intel Core 2 Duo, 2.16 GHz? It says I need the latest versio of Itunes and when I download this it asks to upgrade quicktime and when I do this it asks to upg… read more
R.A. McConnell
R.A. McConnell
Owner
Associate Degree
470 satisfied customers
I purchased a macbook pro 13 about 2 months ago. I installed
I purchased a macbook pro 13" about 2 months ago. I installed all updates. I went to install Windows 7, so I used boot camp to create the partition. I then inserted the Windows 7 disk, and clicked the… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
I have a Canon Vixia HV30 camcorder and have been unable to
I have a Canon Vixia HV30 camcorder and have been unable to transfer video via the firewire port to a MacBook Pro computer. This port worked for a month or two after obtaining the camera, but will not… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
our 13 macbook core duo 10.4 (i think) running tiger stopped
our 13 " macbook core duo 10.4 (i think) running tiger stopped responding and gave us the dreaded gray screen of death with the flashing ? on a folder. I did some research and figured it was a fried H… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
Trying to install family pack version of snow leopard on second
Trying to install family pack version of snow leopard on second macbood - running intel, etc. Laptop just rejects CD. Installed fine on main computer. What can I do about this?… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
my sons safari started crashing. It launches but dies after
my sons safari started crashing. It launches but dies after just a few seconds. Problem details say that a symbols is not found: _JVMGetJVMsWithCurrentArchitectureFor Task Referenced from: /Library/IN… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x