Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I got an update and all of my Text Edit material is gone. I
I got an update and all of my Text Edit material is gone. I am writing a … read more
David L
David L
Bachelor's Degree
5,442 satisfied customers
Ive lost all my desktop files and folders. IMAC version
I tried to find but I can't see the files and folders in finder about 2 weeks … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,071 satisfied customers
My Smart Mailboxes have disappeared. How can I get them
My Smart Mailboxes have disappeared. How can I get them back? … read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
68 satisfied customers
Having trouble with photos. Photos won't open in regular
Having trouble with photos. Photos won't open in regular use. Need to shut computer off to start photos. … read more
Jon
Jon
Bachelors Degree
902 satisfied customers
I cannot open existing documents in either pages or numbers,
Hi, I cannot open existing documents in either pages or numbers, and I cannot save new documents in either … read more
Justin Johnson
Justin Johnson
Owner
3,412 satisfied customers
About a month ago, my "documents file" on my macbook air
Hi About a month ago, my "documents file" on my macbook air finder moved itself to the icloud section of finder. SInce then, on and off, I have sometimes not been able to open documents from powerpoin… read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
My Apple TV icon has disappeared from my Mac. There is no
My Apple TV icon has disappeared from my Mac. There is no serial number that I can find on my Apple TV box. It's an older one, about 6 years old. … read more
Justin Johnson
Justin Johnson
Owner
3,412 satisfied customers
I have a Maxtor II that I used to use with my Mac G5. The
I have a Maxtor II that I used to use with my Mac G5. The hard drive went on the Mac G5 and now I would like to install Maxtor II software onto my MacBook Pro (15-inch, Mid 2012) running macOS High Si… read more
David L
David L
Bachelor's Degree
5,442 satisfied customers
I have run Thunderbird/earthlink on an imac. I have
I have long run Thunderbird/earthlink on an imac. I have purchased a new imac and am trying to migrate my old thunderbird emails to my new computer. This is difficult as I can't talk to anyone about it. I have located some information thru motzilla but it is unclear. It helps my to find a file that should have everything in it but I can't see the path name stops. It seems to be ralphHD, users, ralphbabcock, library, thunderbird, profiles, and in my old computer a file named w8e68sau.default. I have looked for this starting with my hard drive, but the folder listed as library does not show. My old computer have me the pathway so it should be good. What do I do to display the pathway on either computer; old or new? If I can find the file pathways, can I just move a copy of the old file name w8e68sau into it? … read more
Justin Johnson
Justin Johnson
Owner
3,412 satisfied customers
I recently upgraded. to high sierra for mac. Now I don't
I recently upgraded . to high sierra for mac. Now I don't seem to be able to create folders or paste anything to my external hard drives. What's going on? … read more
Jon
Jon
Bachelors Degree
902 satisfied customers
I upgraded my iMac to Version 10.13.1 and the method for
I upgraded my iMac to Version 10.13.1 and the method for locating my Office 2011 for iMac files changed with the upgrade. What can I do? … read more
Donna French
Donna French
Bachelor of Science
55 satisfied customers
My Mac has no sound anymore. The second screen does but my
Hi my Mac has no sound anymore. The second screen does but my iMac doesn't … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
With the High Sierra update on my Mac, I have lost the All
With the High Sierra update on my Mac, I have lost the All My Files feature. The problem is that my Mac has shadow files of most (if not all) of my files, which means that I cannot upload to my iCloud… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have just upgraded to PSE 12 and am using Apple IMAC with
I have just upgraded to PSE 12 and am using Apple IMAC with OS X, V.10.10. I have moved the optional TWAIN file to the plug-in file as instructed. But the scanner does not appear in the import sub-men… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Yesterday I clicked to open a PowerPoint attachment. My iMac
Yesterday I clicked to open a PowerPoint attachment. My iMac (OSX 10.4.11) locked up. I rebooted using the power button. Since then all my email files (inbox, sent, etc.) created prior to this event d… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My iMac has six thin vertical colored lines n the screen .
My iMac has six thin vertical colored lines n the screen . How can I get rid of them. I use OS 10.5.8 and firefox.… read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
My iTunes was misbehaving (beach ball), then I forced quit
My iTunes was misbehaving (beach ball), then I forced quit it. When I restarted it, it said that "I didn't have the permissions to open it". I restarted computer, now I open itUnes and ALL of my music… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
this morning I inadvertently deleted all of the email on my
this morning I inadvertently deleted all of the email "on my mac" and need to retrieve those messages. They were in folders and subfolders. Can you help me retrieve those messages? My email is cox.net… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x