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Do not remember password new computer. HPchromebook total…

Customer Question
Do not remember password...

Do not remember password new computer

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

HPchromebook total moron when it comes to anything computer

Technician's Assistant: What's the model and Operating System (OS) of your device?

I dont know

Technician's Assistant: When did you purchase your Apple device? What troubleshooting have you tried?

New computer purchased in sept.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I dont think so

Submitted: 7 months ago.Category: Mac
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Answered in 7 minutes by:
11/21/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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