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I've lost the voice on the GPS. on my iPhone 6s..(Maps), so…

Customer Question
I've lost the voice...

I've lost the voice on the GPS. on my iPhone 6s..(Maps), so I have to keep looking at it while driving, and that doesn't work for me.

Technician's Assistant: What Operating System (OS) are you running on your iPhone 6s?

How would I find out?

Technician's Assistant: When did you purchase your iPhone 6s? What troubleshooting have you tried?

I purchased it about a year and a half ago.....This is the first troubleshooting I've tried.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I've looked everywhere on the phone I could think to look, hoping to find a mute/unmute thing to click on, but no dice.

Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
11/21/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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