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How do I retrieve my Apple ID? It has been disabled. Don’t…

Customer Question
How do I retrieve...

How do I retrieve my Apple ID? It has been disabled.

Technician's Assistant: When did you last reset your Apple ID or password?

Don’t remember

Technician's Assistant: What's the model and Operating System (OS) of your device?

I’m using my I pad

Technician's Assistant: When did you purchase your iPad? What troubleshooting have you tried?

A YEAR AGO A year ago. Just tried to buy a book and found this out/

Submitted: 9 months ago.Category: Mac
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Answered in 46 minutes by:
11/21/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 9 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me exactly when you get the message about the Apple ID being disabled?

Please let me know

Thank you

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